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Summary of reviewsThe Fitzwilliam Hotel enjoys high praise for its strategic location, which provides easy access to shops, supermarkets, dining options and popular local venues. Its central position near public transportation and secure parking makes it a practical choice for both leisure and business travelers.
The breakfast experience is generally positive with guests appreciating the hearty full English breakfasts, friendly staff and excellent value for money. Although there are occasional organizational issues and limited variety, the quality of the food is consistently noted.
Dinner reviews are mixed. While the quality of available food is commendable, early dinner cut-off times and a limited menu leave some guests dissatisfied. Nonetheless, the hotel's fish and chips and carvery offerings receive high marks.
Rooms at The Fitzwilliam Hotel are described as clean, comfortable and well-maintained, although many guests note that the decor is outdated and could use refurbishment. Despite issues like small TVs and occasional disturbances, the overall sentiment is one of satisfaction, especially regarding cleanliness and comfort.
Cleanliness throughout the hotel receives mixed feedback. While rooms are generally clean and comfortable, some areas require better maintenance and modernization. Despite these issues, friendly staff and the hotel's excellent location contribute positively to the overall experience.
The staff at The Fitzwilliam Hotel are consistently praised for their friendliness, helpfulness and professionalism. Their welcoming and accommodating nature significantly enhances guests’ stays, making them feel at home.
Wi-Fi is a notable downside with many guests finding the connection weak and unreliable, especially in the rooms. Improvements in this area would enhance the guest experience.
Parking experiences are largely positive with guests appreciating the ample, secure and free parking options provided. The parking facilities are a significant convenience for many travelers.
Families find the hotel suitable with various room options and daily housekeeping. However, some suggest it might not be ideal for those with very young children due to comfort issues. Despite this, the friendly staff and good value make it a solid choice for family stays.
Opinions on the beds are mixed. Many guests describe them as comfortable and conducive to a good night's sleep, while others cite issues with hardness, outdated mattresses and bedding quality. Overall, bed comfort appears variable.
The Fitzwilliam Hotel is recognized as a good budget option, offering solid value for money without luxury. While cleanliness and maintenance standards could be improved, it delivers satisfactory accommodations at reasonable prices, making it a popular choice for budget-conscious travelers.
Accessibility is another positive feature with clean and navigable public areas. The location's easy accessibility also adds to the hotel's appeal for all guests, including those with disabilities.
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