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Summary of reviewsThe Tillary Hotel Brooklyn emerges as an appealing choice for visitors seeking a modern and convenient stay in the dynamic locale of Downtown Brooklyn. The hotel is strategically positioned, offering easy access to both Brooklyn and Manhattan, with iconic landmarks like the Brooklyn Bridge and DUMBO nearby. Guests benefit from a lively surrounding area filled with restaurants, cafes, and shops, enhancing the urban experience without venturing far from their accommodations.
Travelers frequently praise the hotel's spacious and clean rooms, which offer a tranquil retreat from the city's bustling streets. Modern amenities, such as large bathrooms and comfortable beds, contribute to a pleasant stay. Staff members, notably Jalissa and Audia, are commended for their exceptional service, helping to foster a welcoming atmosphere. However, reviews reveal a mix of experiences regarding staff interactions, with reports of inconsistent customer service ranging from friendly and attentive to indifferent and dismissive.
The gym, while located in the basement, is appreciated for its cleanliness and 24-hour accessibility, providing guests a flexible workout space. The WiFi experience is varied, with many guests enjoying fast connectivity, though some report issues like weak signals and outages. Parking options, including valet services, are available albeit at a premium, adding convenience for those driving.
Despite an overall positive experience, The Tillary Hotel occasionally falls short of the 4-star rating expected, with concerns regarding breakfast offerings, room maintenance inconsistencies, and service quality. The hotel's charm and presentation are considered more in line with a 3-star standard by some guests. Nonetheless, its prime location, comfortable accommodations, and dedicated staff make it a viable choice for travelers, particularly those exploring Brooklyn's vibrant culture and business opportunities.
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