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Summary of reviewsHotel Boutique am Schloss enjoys a picturesque and strategic location near the castle and central city attractions like the harbor, Holm and the old city center. Its proximity to Schloss Gottorp makes it an ideal spot for those interested in local landmarks. The convenient placement between the train station and city center ensures good transport links and ample parking facilities. Despite occasional noise from a busy street and nearby construction, the hotel’s central setting remains highly advantageous for sightseeing.
Guests praise the bespoke breakfast experience, which allows for pre-ordering to cater to individual preferences efficiently and sustainably. The food quality is highly regarded, featuring a diverse array of options such as coffee, fresh orange juice, yogurt, fruit and even sparkling wine. The personalized service enhances the dining experience with the friendly staff ensuring guests feel well-cared for each morning.
Dinner at the Greek restaurant located on the ground floor is another highlight with many guests enjoying fresh, delicious meals, particularly the moussaka. The convenience of having an excellent dining option within the hotel is appreciated, although a few guests encountered minor issues with the restaurant.
Room reviews are mixed primarily due to size constraints, but they consistently note modern décor, cleanliness and thoughtful amenities like an espresso machine. Some rooms offer charming views of the castle, while the larger double rooms boast slightly better bathroom designs. Despite occasional noise from the road, the comfort and functionality of furnishings and the efficient check-in process are well-received.
Cleanliness is a standout feature at Hotel Boutique am Schloss with the establishment maintaining high standards of order and hygiene. Modern and well-equipped rooms contribute to overall guest satisfaction, despite their compact size.
The staff at the hotel receive high praise across reviews for their exceptional friendliness and service-oriented approach. Guests frequently highlight the welcoming nature of the team with individual members, like the breakfast server and housekeeper, being noted for their dedication and willingness to go above and beyond. The staff’s helpfulness and accommodation also extend to the Greek restaurant, enhancing the overall guest experience.
Beds at Hotel Boutique am Schloss are highlighted for their high comfort levels, contributing to a restful stay for most guests. Although some found the mattresses a bit soft or the beds narrow, the majority of reviews emphasize the excellent sleeping comfort provided.
In summary, Hotel Boutique am Schloss excels in location, personalized service, cleanliness and comfort, making it a recommended choice for travelers seeking a charming and convenient stay.
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