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Summary of reviewsHayes Hotel in Addis Ababa enjoys a strong reputation among guests for its central location, excellent service, and high-quality accommodations. Situated conveniently near key areas and the airport, the hotel offers easy access while providing a quieter stay compared to the city's busier parts. Despite occasional difficulty in navigation and the surrounding area's characterization as less affluent, the location remains a convenient hub for exploring Addis.
The hotel excels in its dining experiences, with dinners praised for quality and room service meeting standards that guests appreciate. The breakfast buffet offers an appealing blend of Ethiopian and international dishes, complemented by friendly service, though there is room for improvement in variety and temperature of the offerings.
Accommodations at Hayes Hotel are highly rated, with guests enjoying spacious, clean, and modern rooms. Amenities such as soundproof rooms, plush furnishings, and charming balconies with city views create a comfortable and stylish atmosphere. The hotel's commitment to cleanliness contributes to the pristine environment, enhancing the overall guest experience.
Staff at Hayes Hotel are consistently highlighted for their professionalism, friendliness, and exceptional service, contributing significantly to a memorable visit. The welcoming atmosphere and attention to guest satisfaction make it stand out. While WiFi service is generally adequate, some guests experience connectivity issues in rooms, though it remains sufficient for most needs.
Overall, the combination of comfort, cleanliness, and attentive service at Hayes Hotel ensures a pleasant stay, making it a reliable choice for travelers visiting Addis Ababa.
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