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Summary of reviewsHotel Laagna boasts a prime location surrounded by beautiful nature and serene landscapes, making it an ideal destination for nature lovers, families and those traveling with pets. Its proximity to both the sea and a nearby lake, as well as a short distance to Narva's center and the sandy beach of Narva-Jõesuu, enhances its appeal. Travelers appreciate the clear road signage and its convenience for those on the route from the border to Tallinn.
The hotel offers a satisfying breakfast experience, generally described as nourishing, varied and sufficient for a fair price. Guests frequently enjoy the homemade quality of the breakfast, particularly the omelette and the wide selection of food. However, there are occasional critiques about the temperature of certain items and the simplicity of the offerings.
Rooms at Hotel Laagna are noted for their spaciousness and cleanliness with many guests appreciating the comfortable and tidy conditions. The large sizes of the rooms and clean bathrooms equipped with bathtubs receive positive remarks. Nevertheless, there are areas for improvement, as some guests have encountered outdated decor, broken amenities and issues with temperature control and air circulation. Consistency in providing essentials like towels and blankets is another aspect that could be enhanced.
Cleanliness is generally a highlight with many guests praising the super clean sheets and well-maintained rooms and bathrooms. However, there are occasional lapses such as dirty floors and spider webs that suggest further attention to detail could be beneficial.
The staff at Hotel Laagna consistently receive high marks for their friendliness and accommodating nature. Guests appreciate the politeness and quick service provided by the team, which often includes relocating guests to more comfortable rooms when necessary. The receptionists are particularly noted for their welcoming demeanor, contributing positively to the overall experience despite some minor inconsistencies during breakfast service.
Overall, Hotel Laagna is recognized for its beautiful location, satisfying breakfast, spacious and clean rooms and friendly staff, though some improvements in maintenance and consistency could further elevate the guest experience.
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