7,258,491 hotelsin 60 categories
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Summary of reviews
Summarized by AI
Chantella Suites in Ikeja, Lagos, enjoys a favorable location that appeals to many of its guests. The hotel's proximity to the airport, accessibility via major roads and closeness to essential amenities like banks and restaurants contribute significantly to positive reviews. Many appreciate the tranquil setting of the hotel in a quiet neighborhood, offering a serene retreat amid a bustling area.
Dinner at Chantella Suites has been met with mixed reactions. On the positive side, several guests commend the quality of the meals and the enjoyable menu, often praising the chef. However, concerns about the menu's expense and the pervasive cooking smells affecting the environment in rooms and common areas have been noted.
Reviews of the rooms are less favorable, citing multiple issues related to cleanliness, maintenance and space. Guests commonly report small, dirty rooms in need of renovations with recurrent problems of mosquitoes and flies. Basic amenities like functioning fridges, air conditioners and clean sheets are often lacking. The bathrooms, in particular, have drawn significant criticism for being poorly designed, dirty and too small with subpar water heater and shower facilities. Despite a few mentions of comfortable and spacious rooms, these positives are overshadowed by the general dissatisfaction with the outdated infrastructure and faulty appliances.
Cleanliness at Chantella Suites has garnered mixed feedback. Some guests have appreciated the clean facilities and the serene environment. However, a notable number of reviews highlight issues such as dirty rooms, unclean bathrooms and the presence of mosquitoes and cockroaches. Many guests call for urgent improvements in housekeeping standards and specific facilities, such as toilets and showers, requiring immediate attention.
The hotel staff at Chantella Suites generally receive positive feedback for their customer service. Guests frequently praise the receptionists for their friendliness, helpfulness and pleasant demeanor, enhancing the overall experience. However, there are mentions of rudeness and poor customer service from other staff members, pointing to a disparity in service quality and the need for additional customer service training.
The beds have received considerable criticism with complaints ranging from uncomfortable, strong mattresses to cleanliness issues. Stained and messy bed sheets, often not changed between guests and old, worn bedding are recurring concerns. Structural issues like bed wood falling off have also been noted, indicating a need for substantial improvements in bed quality.
Overall, while Chantella Suites benefits from a strategic location and has commendable staff service in parts, significant improvements are needed in room maintenance, cleanliness standards and bedding quality to meet guest expectations fully.
Dinner at Chantella Suites has been met with mixed reactions. On the positive side, several guests commend the quality of the meals and the enjoyable menu, often praising the chef. However, concerns about the menu's expense and the pervasive cooking smells affecting the environment in rooms and common areas have been noted.
Reviews of the rooms are less favorable, citing multiple issues related to cleanliness, maintenance and space. Guests commonly report small, dirty rooms in need of renovations with recurrent problems of mosquitoes and flies. Basic amenities like functioning fridges, air conditioners and clean sheets are often lacking. The bathrooms, in particular, have drawn significant criticism for being poorly designed, dirty and too small with subpar water heater and shower facilities. Despite a few mentions of comfortable and spacious rooms, these positives are overshadowed by the general dissatisfaction with the outdated infrastructure and faulty appliances.
Cleanliness at Chantella Suites has garnered mixed feedback. Some guests have appreciated the clean facilities and the serene environment. However, a notable number of reviews highlight issues such as dirty rooms, unclean bathrooms and the presence of mosquitoes and cockroaches. Many guests call for urgent improvements in housekeeping standards and specific facilities, such as toilets and showers, requiring immediate attention.
The hotel staff at Chantella Suites generally receive positive feedback for their customer service. Guests frequently praise the receptionists for their friendliness, helpfulness and pleasant demeanor, enhancing the overall experience. However, there are mentions of rudeness and poor customer service from other staff members, pointing to a disparity in service quality and the need for additional customer service training.
The beds have received considerable criticism with complaints ranging from uncomfortable, strong mattresses to cleanliness issues. Stained and messy bed sheets, often not changed between guests and old, worn bedding are recurring concerns. Structural issues like bed wood falling off have also been noted, indicating a need for substantial improvements in bed quality.
Overall, while Chantella Suites benefits from a strategic location and has commendable staff service in parts, significant improvements are needed in room maintenance, cleanliness standards and bedding quality to meet guest expectations fully.
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Cheap
Small
Free Wi-Fi
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+6
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$
+7
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Family
Pool
Outdoor Pool
Free Wi-Fi
$
+3
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Dog Friendly
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Cheap
$
+2
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Luxury 1 Bedroom in the Heart of Ikeja GRA, Big Balcony, Big parlor, 24 Power, WiFi
Apartment in Ikeja
10
Excellent$
+2
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Parking
$
+2
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Free Wi-Fi
Parking
$
+9
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Family
Pool
Outdoor Pool
Free Wi-Fi
$
+4
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Sustainability Journey
Free Wi-Fi
Parking
$
+4
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Pool
Outdoor Pool
Free Wi-Fi
Parking
$
+4
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Categories
Pool
Outdoor Pool
Free Wi-Fi
Parking
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