7,258,491 hotelsin 60 categories
$
+6
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Summary of reviews
Palazzo Apartments receives generally positive feedback, particularly regarding the friendly and welcoming atmosphere created by its staff. Many guests commend the team for their helpfulness and amiable demeanor, which significantly enhance the hospitality experience. Interactions with the staff, including the manager, are frequently highlighted as positive aspects of staying at the apartments.
In terms of cleanliness, opinions are varied. Some guests appreciate the cleanliness of essentials like toilets and bedsheets, contributing to a comfortable and quiet stay. However, there are concerns about the overall tidiness, with certain areas and facilities being noted as lacking in maintenance. Despite these issues, the environment is often described as peaceful and tidy by some visitors.
A major area for improvement is the breakfast service, with numerous guests dissatisfied with what is offered. The availability and quality of breakfast do not match what is advertised, leading to unmet expectations and disappointment. Overall, while the friendly staff contributes positively to the guest experience, Palazzo Apartments would benefit from enhancements in breakfast offerings and consistent cleanliness to meet the expectations of all visitors.
In terms of cleanliness, opinions are varied. Some guests appreciate the cleanliness of essentials like toilets and bedsheets, contributing to a comfortable and quiet stay. However, there are concerns about the overall tidiness, with certain areas and facilities being noted as lacking in maintenance. Despite these issues, the environment is often described as peaceful and tidy by some visitors.
A major area for improvement is the breakfast service, with numerous guests dissatisfied with what is offered. The availability and quality of breakfast do not match what is advertised, leading to unmet expectations and disappointment. Overall, while the friendly staff contributes positively to the guest experience, Palazzo Apartments would benefit from enhancements in breakfast offerings and consistent cleanliness to meet the expectations of all visitors.
Categories
Cheap
Small
Sustainability Journey
$
+3
Info
Summary of reviews
Posh Apartments Business Hotel enjoys a prime location near the airport, which is often appreciated for its convenience and accessibility. The pleasant surroundings add to the hotel's appeal, making it a cost-effective choice for travelers who value convenience without breaking the bank. The location significantly enhances guest experiences, contributing positively to their overall satisfaction.
While the hotel offers spacious accommodations in some rooms, there are notable concerns regarding their condition and functionality. Many guests find the rooms to be outdated, sometimes small and unkempt, with recurring issues like faulty bathroom drainage and unreliable room keys. Problems with appliances such as air conditioning and televisions are frequently reported, with the air conditioning posing serious safety concerns.
Despite these challenges, the staff at Posh Apartments Business Hotel are consistently praised for their professionalism and approachability. Described as courteous, helpful, and accommodating, the staff's friendliness and understanding nature stand out as a highlight. Their warm and cheerful demeanor contributes significantly to making guests' stays more enjoyable, serving as a redeeming aspect of the hotel experience.
While the hotel offers spacious accommodations in some rooms, there are notable concerns regarding their condition and functionality. Many guests find the rooms to be outdated, sometimes small and unkempt, with recurring issues like faulty bathroom drainage and unreliable room keys. Problems with appliances such as air conditioning and televisions are frequently reported, with the air conditioning posing serious safety concerns.
Despite these challenges, the staff at Posh Apartments Business Hotel are consistently praised for their professionalism and approachability. Described as courteous, helpful, and accommodating, the staff's friendliness and understanding nature stand out as a highlight. Their warm and cheerful demeanor contributes significantly to making guests' stays more enjoyable, serving as a redeeming aspect of the hotel experience.
Categories
Cheap
Small
3 Star
$
+8
Info
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Parking
EV charging stations
Honeymoon
Family
$
+5
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Dog Friendly
Pool
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$
+1
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Summary of reviews
Chantella Suites in Ikeja, Lagos, enjoys a favorable location that appeals to many of its guests. The hotel's proximity to the airport, accessibility via major roads and closeness to essential amenities like banks and restaurants contribute significantly to positive reviews. Many appreciate the tranquil setting of the hotel in a quiet neighborhood, offering a serene retreat amid a bustling area.
Dinner at Chantella Suites has been met with mixed reactions. On the positive side, several guests commend the quality of the meals and the enjoyable menu, often praising the chef. However, concerns about the menu's expense and the pervasive cooking smells affecting the environment in rooms and common areas have been noted.
Reviews of the rooms are less favorable, citing multiple issues related to cleanliness, maintenance and space. Guests commonly report small, dirty rooms in need of renovations with recurrent problems of mosquitoes and flies. Basic amenities like functioning fridges, air conditioners and clean sheets are often lacking. The bathrooms, in particular, have drawn significant criticism for being poorly designed, dirty and too small with subpar water heater and shower facilities. Despite a few mentions of comfortable and spacious rooms, these positives are overshadowed by the general dissatisfaction with the outdated infrastructure and faulty appliances.
Cleanliness at Chantella Suites has garnered mixed feedback. Some guests have appreciated the clean facilities and the serene environment. However, a notable number of reviews highlight issues such as dirty rooms, unclean bathrooms and the presence of mosquitoes and cockroaches. Many guests call for urgent improvements in housekeeping standards and specific facilities, such as toilets and showers, requiring immediate attention.
The hotel staff at Chantella Suites generally receive positive feedback for their customer service. Guests frequently praise the receptionists for their friendliness, helpfulness and pleasant demeanor, enhancing the overall experience. However, there are mentions of rudeness and poor customer service from other staff members, pointing to a disparity in service quality and the need for additional customer service training.
The beds have received considerable criticism with complaints ranging from uncomfortable, strong mattresses to cleanliness issues. Stained and messy bed sheets, often not changed between guests and old, worn bedding are recurring concerns. Structural issues like bed wood falling off have also been noted, indicating a need for substantial improvements in bed quality.
Overall, while Chantella Suites benefits from a strategic location and has commendable staff service in parts, significant improvements are needed in room maintenance, cleanliness standards and bedding quality to meet guest expectations fully.
Dinner at Chantella Suites has been met with mixed reactions. On the positive side, several guests commend the quality of the meals and the enjoyable menu, often praising the chef. However, concerns about the menu's expense and the pervasive cooking smells affecting the environment in rooms and common areas have been noted.
Reviews of the rooms are less favorable, citing multiple issues related to cleanliness, maintenance and space. Guests commonly report small, dirty rooms in need of renovations with recurrent problems of mosquitoes and flies. Basic amenities like functioning fridges, air conditioners and clean sheets are often lacking. The bathrooms, in particular, have drawn significant criticism for being poorly designed, dirty and too small with subpar water heater and shower facilities. Despite a few mentions of comfortable and spacious rooms, these positives are overshadowed by the general dissatisfaction with the outdated infrastructure and faulty appliances.
Cleanliness at Chantella Suites has garnered mixed feedback. Some guests have appreciated the clean facilities and the serene environment. However, a notable number of reviews highlight issues such as dirty rooms, unclean bathrooms and the presence of mosquitoes and cockroaches. Many guests call for urgent improvements in housekeeping standards and specific facilities, such as toilets and showers, requiring immediate attention.
The hotel staff at Chantella Suites generally receive positive feedback for their customer service. Guests frequently praise the receptionists for their friendliness, helpfulness and pleasant demeanor, enhancing the overall experience. However, there are mentions of rudeness and poor customer service from other staff members, pointing to a disparity in service quality and the need for additional customer service training.
The beds have received considerable criticism with complaints ranging from uncomfortable, strong mattresses to cleanliness issues. Stained and messy bed sheets, often not changed between guests and old, worn bedding are recurring concerns. Structural issues like bed wood falling off have also been noted, indicating a need for substantial improvements in bed quality.
Overall, while Chantella Suites benefits from a strategic location and has commendable staff service in parts, significant improvements are needed in room maintenance, cleanliness standards and bedding quality to meet guest expectations fully.
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Cheap
Small
Parking
$
+6
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