InfoSummary of reviewsOYO 89492 Carlton Inn Bukit Ubi enjoys a strategic and convenient location, being easily accessible and close to Kuantan's city center and key areas such as the airport and UIA. Its surroundings, including proximity to main roads and a Shell petrol station, along with available parking, contribute positively to the guest experience. This ease of access, combined with friendly and helpful staff, enhances the overall convenience and appeal of the location.
The hotel offers value-for-money accommodation with spacious and clean rooms, well-suited for families and groups. Guests appreciate the large, comfortable beds and well-maintained bathrooms equipped with hot and cold water dispensers. Strong WiFi connectivity ensures a smooth online experience, even though cell reception might be limited in some basement rooms. Despite minor issues such as narrow rooms or a lack of windows, the overall spaciousness and cleanliness surpass expectations, making it a worthwhile and affordable option for many visitors.
Cleanliness, however, presents a mixed bag of reviews. While some guests praise the hotel's tidiness and cleanliness, there are notable concerns, particularly regarding the state of the bathrooms, which are often described as dirty, mouldy and sometimes emitting unpleasant smells. Issues like grime, clogged sinks and dirty sheets are reported, indicating a need for improved cleaning standards, especially in washrooms, to enhance guest satisfaction.
The staff at the hotel are consistently commended for their friendliness and responsiveness. Visitors frequently mention the politeness and cooperation of the counter staff, highlighting a pleasant and welcoming environment. Noteworthy is the proactive approach of the team, including offering complimentary room upgrades, which significantly enhances the guest experience. The combination of clean rooms and attentive service contributes to a generally excellent stay.
Overall, OYO 89492 Carlton Inn Bukit Ubi presents an advantageous location with commendable staff service and comfortable accommodations, though there is room for improvement in maintaining consistent cleanliness standards, particularly in the bathrooms. Show more
InfoSummary of reviewsēRYA by SURIA Cherating is praised for its exceptional beachfront location, offering guests stunning sea views and a tranquil atmosphere perfect for unwinding. The proximity to essential amenities and business centers adds to its convenience, making it a versatile destination for both leisure and business travelers. Guests particularly appreciate the serene environment, ample parking and the engaging activities available, making it a well-rounded choice for relaxation and recreation.
The staff at the hotel receive positive remarks for their friendliness and helpfulness, creating a welcoming and accommodating atmosphere. Polite and courteous, the reception and front office teams, in particular, are noted for their pleasant demeanor. While there are occasional comments about understaffing and slow service, overall, the hospitality enhances the guest experience.
Families find the hotel favorable due to its family-friendly amenities and a variety of activities that cater to all ages. Comfortable rooms designed to accommodate families, a relaxed pool area and entertainment options like ping pong and board games ensure a pleasant stay for those traveling with children.
The breakfast offerings, however, receive mixed reviews. While local flavors like nasi lemak and nasi goreng are appreciated, guests frequently mention a limited variety and insufficient food options during peak times. Despite the cordial and efficient staff, there's a call for better maintenance and a more extensive selection to meet guests' expectations.
Feedback about the rooms is varied. Guests appreciate their spaciousness, comfortable beds and effective air conditioning, particularly in sea-view rooms. However, there's a clear consensus that the rooms and facilities need significant refurbishment. Issues like outdated furniture, inconsistent cleanliness and maintenance problems detract from the overall experience with some rooms suffering from dust, stains and even pests.
Cleanliness is another area highlighted for improvement. While some rooms are clean and tidy, many guests report issues such as dirty floors, unclean bathrooms and moldy smells. The hotel's facilities also need renovation with common complaints about stained amenities, poor water pressure and outdated decor.
Guests also note that the free WiFi and mobile network signal are often unreliable, making it difficult to stay connected. Enhancements in these areas, along with updates to in-room amenities like TV sets, are suggested to improve the guest experience.
The beach itself is a significant draw, described as beautiful and secluded with clean waters and sandy expanses. However, some guests point out that the rocky areas and strong waves make it less suitable for swimming. Construction noise from nearby breakwater projects occasionally disrupts the otherwise serene setting.
In summary, ēRYA by SURIA Cherating offers a strategic and picturesque seaside escape with friendly staff and a family-friendly atmosphere. While the location and hospitality are commendable, improvements in room maintenance, cleanliness, breakfast variety and connectivity are necessary to fully meet guest expectations. Show more
InfoSummary of reviewsTimurbay Seafront Residences by Nature Home is celebrated for its premier beachfront location, offering direct access to the sand and surf with breathtaking views of the South China Sea. Its strategic position between Cherating and Kuantan city provides easy access to cafes, restaurants, and essential amenities, enhancing the convenience of guests' stays. Families particularly enjoy the large swimming pool area, which, along with the nearby playground, provides ample entertainment for children. The well-sized rooms with balconies offer panoramic views ideal for witnessing mesmerizing sunrises over the ocean, contributing to a visually rewarding stay.
The residence receives high praise for its impressive cleanliness and overall maintenance. Guests frequently highlight the pristine condition of the flats and the inviting, home-like atmosphere of the interior design. The accommodation's cleanliness and nearly new state significantly contribute to a refreshing retreat experience.
Staff and hosts at Timurbay Seafront Residences play a crucial role in ensuring a positive visitor experience. They are described as communicative, friendly, and helpful, efficiently managing the check-in process and accommodating requests for early check-in.
In addition to its beachfront location, the residence's well-maintained swimming pool is a standout feature, providing a delightful, relaxing experience. It's conveniently located next to the beach, allowing guests to enjoy both settings effortlessly. The seamless blend of a clean private beach, spacious pool, and good facilities makes for a comprehensive and enjoyable holiday retreat.
Overall, Timurbay Seafront Residences by Nature Home offers a well-rounded experience, combining scenic ocean views, comfort, and excellent amenities to ensure a memorable seafront getaway. Show more
InfoSummary of reviewsHotel Seri Malaysia Kuantan is highly praised for its prime location in the heart of Kuantan, providing easy access to numerous tourist attractions such as Teluk Cempedak beach, Zoo Teruntum and East Coast Mall. Guests appreciate the strategic position, which offers convenience for exploration and ample parking space for those driving. The friendly staff and reasonable rates further contribute to its appeal.
The breakfast experience at the hotel features a classic Malay style with dishes such as nasi lemak and fried bihun particularly noted for their taste. While some guests find the breakfast spread to be the best and quite good, others suggest there is room for improvement in variety and timely replenishment of food items.
Rooms at the hotel are spacious and comfortable, making it an excellent choice for families. The large rooms feature both double and single beds, catering well to families with children. Basic amenities are provided with air conditioning being effective. However, some areas such as the cleanliness of bathrooms and the condition of bed linens require attention.
The hotel's cleanliness receives mixed reviews. While some guests find the rooms clean and tidy, others highlight issues such as dirty bathrooms, unpleasant air conditioner smells and sightings of pests. Enhancing restroom hygiene and overall room upkeep is necessary.
Staff at Hotel Seri Malaysia Kuantan are frequently described as friendly, helpful and efficient. The welcoming atmosphere and accommodating nature of the front desk team significantly enhance the guest experience.
The free wifi service at the hotel is often criticized for being unreliable and slow, primarily accessible in the lobby with limited coverage in guest rooms. There are suggestions to improve the service with more routers.
Parking facilities are a strong point for the hotel with plenty of free spots available right in front of the building. This convenience is greatly appreciated by guests, though some recommend better lighting for enhanced safety.
For families, the hotel provides spacious rooms with both single and double beds, a swimming pool and attentiveness to special needs, such as ground floor rooms for easier access. The accommodating environment and reasonable pricing make it a good choice for family stays.
The comfort of the beds is frequently highlighted positively with many guests noting a good night's sleep thanks to the quality of the mattresses. However, issues like stained sheets and uncomfortable pillows are mentioned by some guests.
Overall, Hotel Seri Malaysia Kuantan offers basic accommodations with a mix of acceptable experiences. While it has strengths in location, staff, parking and family-friendly facilities, the cleanliness standards and wifi service could be improved to meet higher expectations. Show more
