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Summary of reviewsHotel Ziegenkrug Schweriner Tor is situated in a location that appeals to diverse travelers, offering a tranquil environment ideal for relaxation and easy access to the historic city of Schwerin. The hotel also serves as a convenient stopping point for business travelers and cycling enthusiasts, with ample parking and picturesque views enhancing the guest experience.
The breakfast received mixed reviews; although considered adequate for brief stopovers, it lacks variety and falls short of expectations given its price. Despite its limitations, the staff's friendliness during breakfast service is appreciated, making guests feel welcome.
Rooms at the hotel are spacious with comfortable beds, praised for their cleanliness and overall functionality. The staff, known for their warm and accommodating service, plays a crucial role in enhancing guest comfort. However, some visitors noted issues such as non-working amenities and rooms feeling cold, although these were not prevalent enough to overshadow the positive experiences.
Cleanliness is an area where the hotel struggles, as guests often point out deficiencies such as outdated facilities, lack of thorough cleaning, and occasional presence of pests. This aspect detracts significantly from the overall guest satisfaction, indicating a need for improvements in maintenance and tidiness.
The hotel's staff receives commendation for their friendliness and helpfulness, creating a welcoming atmosphere for guests. While some improvements in professional conduct and flexibility are suggested, the overall impression remains positive, with staff being a key component in making stays pleasant and comfortable.
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