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Summary of reviewsB’O Resort & Spa, located in the picturesque town of Bagnoles de l'Orne, is a serene retreat surrounded by lush greenery, offering an ideal escape for relaxation. The resort's tranquil setting amidst forests and gardens provides beautiful views and easy access to downtown, shops and various activities. The calm ambiance combined with convenient facilities like a spa, swimming pool and parking creates a well-rounded experience suitable for rest and recreation. Visitors frequently commend the proximity to nature trails, enhancing the appeal for outdoor enthusiasts.
The breakfast at the resort receives mixed feedback. While some guests praise the hearty, varied selection, others find it overpriced and sometimes lacking in quality and variety. Cramped dining areas during peak times add to the discomfort for some, though the inclusion of local products and substantial portions are appreciated.
Dinner experiences similarly vary with some guests enjoying the quality of meals and the atmosphere enhanced by music. However, criticisms regarding the lack of variety, basic quality of food and expensive fixed meal prices without drinks are common. The restrictive dining hours and difficulty in securing reservations further contribute to the mixed dining reviews.
The rooms at B’O Resort & Spa are generally well-regarded for their spaciousness, cleanliness and modern amenities, including well-equipped kitchenettes and comfortable bedding. The beautiful views from many rooms enhance the appeal. Minor issues like noise from nearby areas, occasional cleanliness lapses and the absence of air conditioning were noted, but the overall impression is one of comfort and functionality, particularly suited for families, couples and solo travelers.
Cleanliness receives varied feedback. Many guests appreciate the clean and well-maintained rooms and common areas, while others report issues like dusty rooms, stained upholstery and moldy bathrooms. The exterior and shared spaces like the pool are mostly praised for their hygiene.
The staff at B’O Resort & Spa is typically described as friendly, welcoming and professional, contributing positively to the guest experience. The reception team, despite occasional criticisms, is noted for its efficiency and helpfulness. However, sporadic reports of unprofessionalism and indifference, particularly in the restaurant, detract from the otherwise commendable service.
The free WiFi service at the resort is a notable drawback with many guests experiencing weak or non-existent connections, especially in certain rooms. This inconsistent service, along with issues with the television, often fails to meet guest expectations.
The spa facilities are a standout feature, offering a comprehensive wellness experience with thermal pools, hammam, steam rooms and various relaxation areas. Despite minor cleanliness issues and occasional overcrowding, the spa is well-received for its soothing environment and professional service from the staff.
The gym facilities receive mixed reviews with some guests appreciating the fully equipped fitness club, while others note the absence or closure of the gym during their stay. The gym's quiet atmosphere and available equipment are generally appreciated but the need for better amenities is noted.
The pool area is positively reviewed for its heated features, jets and ample size, contributing to a relaxing and enjoyable experience. Combined with the spa and steam room, the aquatic complex adds significantly to the resort's allure, despite some minor cleanliness issues.
Overall, B’O Resort & Spa provides a tranquil and inviting environment with commendable amenities, though there are areas for improvement in dining, cleanliness consistency, WiFi connectivity and gym facilities. The predominantly positive feedback on the location, staff and spa facilities underscores its appeal as a relaxing getaway.
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