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Summary of reviewsKyriad Direct La Rochelle Aytré, formerly known as Balladins, offers a convenient and practical location for visitors to La Rochelle. Positioned near major roadways, it provides easy access to the city's center, old port and various beaches, making it a good choice for both business travelers and tourists. The location, though in an industrial area, remains quiet thanks to double-glazed windows and is close to shops and the Île de Ré.
The accommodations are praised for their cleanliness and calm atmosphere with comfortable bedding ensuring a restful sleep. Renovated rooms add a pleasant touch, making the hotel a suitable option for short stays. However, some guests find the rooms and bathrooms to be small and in need of further renovation.
Breakfast at the hotel is generally appreciated for its variety and generous portions. The buffet offers a range of sweet items and homemade cakes, though some guests feel the need for more savory options and fresher products. Despite these criticisms, breakfast is considered good value by many.
The staff at Kyriad Direct La Rochelle Aytré receive high marks for their professionalism, friendliness and attentiveness. Guests frequently mention feeling well-received and appreciate the staff's helpful nature. A few negative interactions have been reported, but these are outweighed by positive experiences.
The hotel features a small, pleasant outdoor pool, which guests find warm and inviting, especially during summer. However, comments on its cleanliness and limited seating space are noted. The ample free parking is another significant advantage for visitors, offering convenience and a sense of security, though lighting and cleanliness outside could be improved.
For families, the hotel offers spacious family rooms, but lacks activities for children, making it less ideal for longer stays with young ones. Bedding is mostly comfortable, but some find the beds too hard and there are occasional issues with cleanliness and room configurations.
While some guests question the hotel’s three-star rating due to cleanliness and maintenance issues, others find it to be a budget-friendly option with a good location and satisfactory service. Accessibility is mixed; parking is convenient and some PMR features are available, but the lack of an elevator and fully accessible rooms can be a drawback for those with mobility issues.
Overall, Kyriad Direct La Rochelle Aytré offers good value for money, particularly for short stays with its convenient location, friendly staff and generally comfortable accommodations. However, it has areas in need of improvement, particularly in terms of cleanliness, room size and accessibility.
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