InfoSummary of reviewsNovotel Lyon Confluence is lauded for its prime location on the banks of the Saône River, seamlessly integrated into a modern shopping center brimming with dining and retail options. Its strategic placement near public transport and major highways makes navigating Lyon a breeze, catering to stopover guests and extended stays alike. Guests appreciate the modern Confluence neighborhood, rich with cultural attractions and unique architecture, offering a tranquil yet vibrant urban experience. The hotel's convenient secure parking and proximity to the A6/A7 highways add to its appeal, particularly for those en route to other destinations.
The breakfast buffet receives high praise for its extensive, high-quality offerings, catering to various dietary needs with local products and fresh juices. Guests commend the generous, hearty breakfast and the option to dine on a scenic terrace. Despite occasional complaints about crowded dining areas and the cost, the breakfast remains a highlight for many.
Dinner experiences are mixed with the stylish bar and river views praised, but the menu variety and food quality often falling short. Some guests enjoyed their meals and found the service friendly, though issues with cleanliness and high prices were noted. The alternative dining options in the shopping center provide a welcome respite for those dissatisfied with the hotel's restaurant.
The rooms at Novotel Lyon Confluence are praised for their spaciousness, cleanliness and modern, well-equipped interiors. With comfortable beds, effective soundproofing and beautiful views, the rooms cater well to both business and leisure travelers. Some minor issues with air conditioning and occasional maintenance problems were mentioned but didn't overshadow the overall positive feedback.
Cleanliness is generally well-maintained with guests frequently highlighting the tidy and sparkling rooms. However, some inconsistencies in cleaning standards, particularly in common areas, were noted, suggesting room for improvement.
The hotel staff garners high marks for their exceptional friendliness, professionalism and helpfulness. Guests appreciate the team's efficiency and welcoming attitude, making their stay more enjoyable. Despite a few isolated complaints, the staff's overall performance is a significant positive aspect of the hotel.
WiFi at the hotel is reliable and fast with strong connectivity praised by many guests. The free internet access is an added benefit, although occasional issues with connectivity were mentioned.
The gym, while small, offers a functional workout space with various equipment. Guests find it adequate and convenient, though better heat management would enhance the experience.
Parking at Novotel Lyon Confluence is secure and convenient with well-guarded underground options. Despite some occasional difficulties finding spots, the reasonable pricing and overall ease of access are appreciated.
The presence of EV charging stations in the nearby public parking area is seen as a positive feature, although improvements in functionality and dedicated hotel charging points would be beneficial.
For families, the hotel excels with spacious rooms, children's play areas and family-friendly amenities. The safe, secure environment and thoughtful breakfast options contribute to an enjoyable stay for guests of all ages, despite some areas needing better interaction between staff and children.
In summary, Novotel Lyon Confluence impresses with its excellent location, modern comforts and attentive staff, making it a solid choice for business travelers, families and those on layovers seeking convenience and quality in Lyon. Show more
