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Summary of reviewsOstatu Zegama is highly praised for its ideal location in the heart of a picturesque Basque village, making it an excellent starting point for exploring both the charming town of Zegama and the surrounding natural beauty, including the Aizkorri-Aratz natural park. Guests frequently highlight its convenient proximity to hiking trails and other scenic spots in the Spanish Basque Country. The serene and quiet environment adds to the appeal, allowing visitors to enjoy peaceful nights.
While the hotel does not offer early breakfast, a nearby café provides a practical alternative for early risers. On the other hand, the pension's restaurant receives consistent praise for its high-quality, delicious food, friendly service and reasonable prices with dinner being particularly recommended. The menu, featuring simple yet enjoyable dishes like hamburgers and combination plates, is appreciated, though some guests suggest the inclusion of more vegetables and healthier options.
The rooms at Ostatu Zegama are well-regarded for being modern, clean and comfortable, though some are noted to be on the smaller side. Cleanliness is a standout aspect with guests noting the meticulous upkeep and spacious accommodations. The comfortable beds, especially the unique configurations in luxury rooms, contribute to a restful stay, though opinions on bed comfort do vary.
The staff, especially Daniela and Andrés, are frequently commended for their friendliness and helpfulness, creating a welcoming atmosphere that enhances the overall experience. Guests appreciate the staff's availability and exceptional service, although there are occasional minor complaints about some staff members.
Overall, Ostatu Zegama offers great value for money, providing a balanced blend of comfort, cleanliness and friendly service in a beautiful and strategic location. Its serene environment, combined with the quality of the restaurant and accommodations, makes it a highly recommended choice for both relaxation and outdoor activities.
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