Info
Summary of reviewsStaybridge Suites Buffalo by IHG is highly acclaimed by guests for its exceptional features and services. The hotel’s prime location offers convenient access to major highways, making it easily accessible for travelers, and its pet-friendly policies further enhance its attractiveness. Being situated just a short drive from Niagara Falls and downtown Buffalo, guests find it an ideal base for exploring nearby attractions. The friendly and accommodating staff consistently provide a warm atmosphere, adding to the overall positive experience.
Guests are particularly impressed with the breakfast offerings, which are described as well-prepared, healthy, and fresh, with a wide variety of options including halal dishes and fresh fruit. Complimentary evening socials featuring cocktails and appetizers add value to the stay, enhancing the enjoyment of guests. The breakfast and evening gatherings, along with the attentive staff, play a significant role in making the hotel a top choice for visitors.
The hotel's rooms are spacious, clean, and comfortable, with many featuring two-bedroom setups and separate living areas ideal for families or larger groups. The kitchenettes and fully equipped kitchens offer convenience for guests preferring to prepare meals. Soft beds and quiet rooms make it an appealing option for those seeking a restful and tranquil environment. The spotless condition of the accommodations and the serene ambiance are frequently highlighted, making guests feel at ease.
Impressive cleanliness standards are maintained throughout the property, which guests often mention as a defining characteristic of their stay. Despite ongoing upgrades, the cleanliness remains impeccable, contributing to a welcoming atmosphere complemented by the staff’s friendliness and helpfulness. Free laundry facilities, diverse breakfast options, and regular social gatherings further augment the positive experiences.
The staff receives consistent praise for their professionalism, attentiveness, and capability in managing guest needs such as early check-ins, with special recognition given to the general manager for exceptional assistance. Although there are sporadic calls for improvement in certain areas, the overwhelming sentiment is one of a supportive and welcoming team ensuring a smooth and enjoyable experience for visitors. Overall, Staybridge Suites Buffalo by IHG excels in providing a hospitable and comfortable stay.
Show moreRead review summaries for all categories
Categories
