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When you visit the Staybridge Suites, you'll feel your stress melt away in the ease of a large, apartment-style suite. Located near Cheektowaga, the hotel's central location provides easy and quick access to the Buffalo, New York airport.
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Summary of reviewsStaybridge Suites Williamsville Buffalo by IHG receives high praise for its convenient and strategic location, ideal for travelers needing proximity to family, dining, shopping and the airport. Its setting on quiet streets near major road junctions appeals to guests seeking a blend of tranquility and accessibility. Visitors appreciate the value for money, clean rooms, friendly staff and ample amenities, making it a favorite among many.
The breakfast offerings receive generally positive feedback with a variety of good options, including sausages, scrambled eggs, muffins, cereals and yogurt. However, some guests mention the need for more diverse selections and prompt restocking. Despite a few critiques, most guests find the breakfast satisfactory and a great start to their day.
The spacious rooms at Hawthorn Suites, often described as huge and well laid out, are a standout feature. Guests enjoy the clean and comfortable accommodations, noting the homely feel with kitchenettes and ample amenities. Although there are mentions of dated furniture and minor maintenance issues, the overall consensus is that the rooms provide excellent value for money.
Cleanliness at the hotel receives mixed reviews. Many guests commend the cleanliness of the rooms and public areas, while others note issues with maintenance, moldy smells and dated facilities. Despite these concerns, the cleanliness level is generally deemed satisfactory by most.
The hotel staff is mostly praised for their friendliness and professionalism. Guests highlight the accommodating nature and attentiveness of the staff, although some reviews note inconsistencies in service and the need for better training.
The pool area is appreciated for its cleanliness and size, though some guests mention issues like inadequate lighting, humidity and occasional closures. Despite these drawbacks, the pool contributes positively to the overall guest experience.
Hawthorn Suites is also well-suited for families, offering kid-friendly outdoor areas and spacious rooms with kitchen facilities. The complimentary breakfast and the quiet setting add to the convenience for family stays, although some facilities could benefit from better maintenance.
Opinions on the beds are divided. Some guests find the beds exceptionally comfortable, while others describe them as hard and uncomfortable, impacting their sleep quality. There are also reports of issues with the sleeper sofas and cleanliness of the bedding.
Overall, Staybridge Suites Williamsville Buffalo by IHG is favored for its location, spacious rooms and friendly staff, although there are areas for improvement, particularly in maintenance and breakfast variety.
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