InfoSummary of reviewsHotel Ostermann offers a remarkable stay with several standout features that consistently receive praise from guests. Its prime location on the banks of the Moselle River provides breathtaking views and a tranquil, idyllic atmosphere. The hotel serves as an excellent base for exploring the picturesque Moselle Valley, including nearby towns like Cochem and popular hiking destinations such as Burg Eltz and the Moselsteig. While a car is advantageous due to limited public transport options, the serene environment makes it a perfect retreat for those seeking relaxation.
The breakfast at Hotel Ostermann is highly acclaimed for its variety, quality and freshness. Guests appreciate the extensive selection, including fresh fruit, various breads and rolls and freshly prepared egg dishes. The breakfast experience is further enhanced by the stunning views of the Moselle River and the attentive and friendly service.
Dinner offerings at the hotel also receive high marks for quality, variety and overall dining experience. The restaurant's extensive menu caters to all tastes, featuring around 20 different dishes and is often described as delicious and well-prepared. Guests find exceptional value for money in both breakfast and dinner, consistently praising the plentiful and tasty meals.
The rooms at Hotel Ostermann are noted for their spaciousness, cleanliness and modern furnishings. Many rooms offer beautiful views of the Moselle, contributing to a relaxing stay. While some rooms may be slightly outdated or rustic, they remain functional and exceedingly clean. Guests particularly appreciate the comfortable beds, large showers and stylish decor, although rooms facing the street may experience some noise. Overall, the hotel's rooms ensure a pleasant stay with a touch of modern design.
Cleanliness is a strong point at Hotel Ostermann with guests frequently mentioning the spotless and well-maintained environment. The cleaning staff is diligent and friendly, ensuring that rooms and common areas, including the pool, are kept in pristine condition.
The hotel's staff stands out for their remarkable friendliness and attentiveness. Guests consistently highlight the warm and helpful service with staff going above and beyond to ensure a comfortable stay. The family-oriented atmosphere and genuine kindness of both the owners and staff greatly enhance the overall experience.
While Wi-Fi connectivity in the rooms may be inconsistent and weak, the common areas like the restaurant and reception offer better coverage. Guests are advised to use the Wi-Fi primarily in public areas for a more stable connection.
The indoor pool at Hotel Ostermann is a valued feature, praised for its cleanliness, size and pleasant atmosphere. Guests enjoy the warm and inviting pool, often accompanied by a well-functioning sauna. The saltwater pool is an appreciated addition, providing a unique swimming experience.
Parking at the hotel is highly convenient with ample and secure spaces for cars, bicycles and motorcycles. Guests appreciate the free parking directly at the hotel, though some suggest additional spaces and electric car charging points would be beneficial.
Overall, Hotel Ostermann excels in providing a relaxing and enjoyable stay with its exceptional location, delicious dining options, comfortable and clean rooms and outstanding service. These elements combined make it a highly recommended choice for travelers seeking a serene retreat in the Moselle Valley. Show more
