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Summary of reviewsLocated in the charming town of Lechlade, the New Inn Hotel is praised for its exceptional location, providing easy access to the village center and the picturesque River Thames. Guests can enjoy tranquil riverside walks, explore the Cotswolds and take advantage of the ample parking facilities, making it a convenient choice for travelers seeking leisure or peaceful retreats in the English countryside.
Breakfast at the hotel is a standout feature with guests lauding the tasty, hearty full English breakfast and the assortment of fresh ingredients. Varied and generous portions, along with options for vegetarians and unlimited fresh coffee and juice, enhance the dining experience. Despite some complaints about slow service on busy days and additional charges for certain items, the breakfast consistently receives high marks.
The hotel's dining experience extends beyond breakfast with lunch and dinner praised for their excellent quality, variety and reasonable pricing. The welcoming pub atmosphere and standout dishes like duck breast and fish and chips make dining at the New Inn Hotel a highlight of many guests' stays.
Rooms at the New Inn Hotel are generally spacious, clean and comfortable, though there are mentions of dated décor and tired furniture that could benefit from refurbishment. The courtyard rooms, in particular, are appreciated for their classic charm and tranquility. While some rooms have been criticized for noise and a need for modernization, overall comfort and cleanliness prevail.
Cleanliness standards are mostly upheld with many rooms described as immaculately clean and tidy. However, there are some inconsistencies with mentions of dirty floors, cobwebs and stained carpets detracting from the overall experience for some guests.
The staff at the New Inn Hotel receive consistent praise for their friendliness, helpfulness and efficient service. Specific individuals, such as Bob from the breakfast team, are highlighted for their exceptional customer service, which significantly enhances guests' experiences.
The hotel's ample parking options, including secure spaces in an inner courtyard, are another appreciated feature, adding convenience and peace of mind for visitors.
Families find the New Inn Hotel particularly accommodating with its family-friendly atmosphere and dedicated family rooms. The hotel's history as a family-run establishment contributes to its welcoming and charming ambiance, making it ideal for family gatherings and get-togethers.
The comfort of the beds is frequently highlighted with many guests enjoying restful and clean sleeping arrangements. Despite occasional complaints about hard or uncomfortable beds, the majority find them to be a positive aspect of their stay.
As a three-star establishment, the New Inn Hotel offers a nostalgic charm as a traditional 17th-century coaching inn. While it may show signs of wear and have dated facilities, it maintains a comfortable and easy-going vibe. The hotel's value for money is noted, especially for those seeking a historical experience rather than modern luxury.
Overall, the New Inn Hotel is an evocative retreat, offering good quality food, friendly service and a prime location, making it a delightful choice for those appreciating historical charm and a quintessential old-world pub atmosphere.
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