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Summary of reviewsHotel Costa Andaluza generally garners positive feedback, particularly for its accommodating staff, pet-friendly policies and good dining options. The location offers convenience for those needing easy access to the hospital, port and bus stop, supplemented by quiet surroundings and easy vehicular access. However, it is relatively distant from the city center and beaches, which may require transport for those looking to explore central attractions, dining and entertainment options.
The breakfast provided by the hotel is noted to be delicious and varied by several guests with fair pricing being a plus. However, some reviews indicate issues with variety, service quality and occasional negative interactions with staff. Despite these inconsistencies, many guests enjoy the convenience and quality of the breakfast, making it a positive aspect for many visitors.
The on-site restaurant receives high praise for its quality and value-for-money meals. Friendly and helpful staff enhance the dining experience, making it a reliable choice for guests. Although there are occasional service delays and limited nearby dining options, especially at night, overall feedback on dining remains favorable.
The rooms at Hotel Costa Andaluza are described as spacious, clean and comfortable by numerous guests with effective air-conditioning and adequate lighting through windows and terraces. Nonetheless, many reviews indicate outdated facilities, maintenance issues and inconsistencies in cleanliness. Improvements in these areas could significantly enhance the guest experience.
Cleanliness has received mixed reviews. While some guests commend the hotel's efforts in maintaining clean spaces, there are notable instances of unclean rooms, mold in bathrooms and stained linens. The friendly and attentive staff do contribute positively, adding a trustworthy element to the overall experience, despite occasional lapses in housekeeping standards.
The staff at Hotel Costa Andaluza consistently receive high praise for their friendliness, professionalism and helpfulness. Staff members are noted for going the extra mile, resolving issues promptly and ensuring a pleasant stay, a crucial factor contributing to the high satisfaction among guests.
Free Wi-Fi at the hotel has mixed feedback. Some guests experience good connectivity, particularly after inquiring at the reception, while others report poor signal strength and issues with functioning passwords.
Families find Hotel Costa Andaluza suitable due to its family-friendly amenities, such as local TV channels and the Disney channel. The staff’s kindness and compassion also play a significant role in making families feel welcome, despite occasional mentions of mosquito presence and bed noise.
Finally, the hotel shines brightly in its pet-friendly policies, welcoming pets without additional fees and ensuring both owners and pets feel comfortable. This aspect, coupled with attentive staff, positions Hotel Costa Andaluza as a top choice for travelers with pets.
In summary, Hotel Costa Andaluza offers considerable strengths in staff service, dining and pet-friendliness. Improvements in room maintenance, cleanliness and Wi-Fi reliability could further elevate the guest experience.
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