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Summary of reviewsSmartflats - Pot d'Or in Liège stands out primarily for its exceptional location in the city's vibrant center, offering easy access to a plethora of amenities, including restaurants, shops, and cultural sites. Situated in the old town and close to the historic center, it is an ideal choice for those keen on immersing themselves in local culture and enjoying the city's lively atmosphere. The property's centrality allows guests to explore the city effortlessly on foot, with nearby parking garages adding convenience for drivers.
While guests appreciate the apartment's spaciousness and pleasing decor, emphasizing its suitability as a comfortable base after a day of activities, there are notable areas for improvement. The property has received significant negative feedback regarding cleanliness, with reports of dirty floors, dust accumulation, and neglected areas. Bathrooms and showers appear to be particularly in need of attention, with instances of grime, bugs, and unpleasant odors being noted. The cleanliness issues extend to common areas where guests have encountered clutter and trash, indicating a need for enhanced cleaning protocols and maintenance.
The comfort of the beds has been positively highlighted by guests. The quality of the mattresses has been particularly praised, contributing to restful nights despite external noise disturbances from nearby nightlife. However, guests did report occasional issues with stained bedding, which ties into broader cleanliness concerns.
Customer service has been another challenging area, with feedback indicating difficulties in communication with staff and unresponsiveness to issues raised by guests. Reports suggest that the management could benefit from improved communication strategies and a more attentive approach to guest needs.
Overall, Smartflats - Pot d'Or provides a well-located and comfortable stay, especially appealing to those wanting to experience Liège's bustling city life. To enhance guest satisfaction, the property would benefit from addressing cleanliness and customer service shortcomings, ensuring a more enjoyable and hassle-free experience for all visitors.
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Apartment with Free Wi-Fi
