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Summary of reviewsNestled in the vibrant heart of Liège, the Van Der Valk Sélys Liège Hotel & Spa stands out as an ideal base for exploring the city's rich cultural offerings. Visitors frequently commend its central location, noted for its proximity to the old town, main square and popular attractions such as the Opera House. The hotel's blend of historic architecture and modern amenities provides guests with both convenience and charm. The magnificent city views from its terraces, the ease of access by car or train and the serene ambiance despite its central location, enhance the overall appeal.
The breakfast experience at the hotel is often cited as exceptional. Guests rave about the varied and abundant buffet that caters to diverse dietary needs, including vegetarian and vegan options. Fresh products, like the standout orange juice press, add to the lavish morning spread. The spacious and comfortable dining areas, sometimes extending to terraces, offer a pleasant environment with remarkable views over the city's old buildings. Despite occasional mentions of busy periods causing service delays, the overall value for money and friendly service elevate the breakfast experience.
Dinner at the hotel's restaurant also garners positive remarks, particularly for the pleasant setting and the quality of the food. Guests enjoy beautifully presented dishes, including a variety of cuisines. However, some reviews indicate that the high cost and occasional inconsistencies in service and food quality can detract from the dining experience. Overall, the restaurant is praised for its culinary efforts and ambiance, though there is room for improvement in terms of service efficiency and value for money.
Guests frequently highlight the spacious and well-equipped rooms, which blend historical charm with modern comfort. Cleanliness is a strong point with many reviews praising the immaculate conditions and the thoughtful amenities provided. Some rooms offer wonderful views and a peaceful atmosphere, enhancing the stay. However, occasional criticisms regarding the need for renovations, inconsistent cleanliness and faulty amenities indicate areas for potential improvement.
Cleanliness throughout the hotel is commendable with guests noting the spotless conditions of rooms and common areas alike, including the well-maintained spa and wellness facilities. Minor lapses in cleaning details and sporadic housekeeping diligence have been reported but do not overshadow the generally high standards of hygiene.
The staff at Van Der Valk Sélys Liège Hotel & Spa receive mixed feedback. Many guests commend the team for their friendliness, helpfulness and professional demeanor, particularly highlighting positive interactions at check-in and the attentiveness of room service and restaurant staff. However, there are some reports of unfriendly or unprofessional conduct, suggesting variability in guest experiences. Efforts to improve consistency in service could further enhance the overall guest impression.
The free Wi-Fi at the hotel is a point of contention with guests experiencing a range of connectivity issues. While some rooms and areas have stable and efficient connections, others suffer from weak signals and frequent drop-offs. Addressing these inconsistencies could significantly improve the digital experience for guests.
The spa facilities at the hotel are widely appreciated for their beauty, spaciousness and variety of options. Guests enjoy a comprehensive range of services, including a pool, sauna, jacuzzi and fitness center. Despite occasional crowding and minor cleanliness issues, the spa remains a highlight, providing a luxurious and relaxing retreat.
The fitness center, although described as small, is well-equipped and clean, catering to various workout needs. The inclusion of additional wellness amenities like a swimming pool and sauna further adds to the holistic fitness experience.
The indoor swimming pool is often praised for its cleanliness and inviting atmosphere. Families find it accommodating with kid-friendly features and attentive staff. Minor inconveniences, such as limited towel supplies and early closing hours, are occasionally mentioned but do not detract significantly from the overall enjoyment.
Overall, the Van Der Valk Sélys Liège Hotel & Spa offers a well-rounded and mostly positive experience with standout features including its central location, excellent breakfast, spacious rooms and well-regarded spa. Addressing the occasional inconsistencies in service and amenities could further elevate this charming hotel's reputation.
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