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Summary of reviewsThe Shrubbery Hotel in Ilminster consistently garners positive reviews for its charming location, excellent services, and welcoming atmosphere. Situated in the quaint town of Ilminster, guests appreciate its prime position near the town center and major roads, making it an ideal base for exploring local attractions and the wider West Country region. The scenic countryside views and historic architecture add to the appeal of the hotel for both leisure and business travelers.
The dining experience is highly praised, with guests enjoying delicious and well-presented meals that cater to various dietary preferences. The hearty breakfast offerings, including a full English and specialty items like smoked salmon, are frequently highlighted. Similarly, dinner options are well-regarded, particularly the standout Sunday dinners, and staff members, such as Samantha, are noted for their exceptional service.
Comfort and cleanliness are hallmark features of the hotel. Spacious rooms with cozy bedding ensure a restful stay, complemented by well-maintained and tidy interiors. Refurbished decor enhances the hotel's rural charm, although some older bathroom fittings are occasionally mentioned. The dog-friendly accommodations and thoughtful amenities for pets add to the welcoming experience for guests traveling with furry companions.
The staff consistently receive high praise for their friendliness, efficiency, and eagerness to assist, creating a warm and inviting atmosphere throughout the hotel. This hospitality, paired with the comfortable and clean facilities, make The Shrubbery Hotel a highly recommended choice. While accessibility could see improvements, particularly with the addition of a lift, the hotel generally meets the needs of most visitors, offering good value for a pleasant and memorable stay.
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