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Summary of reviewsThe Malvern hotel offers a mixed experience for guests with some praising its convenient location for the Malvern hills and town, while others found it disappointing being on a retail park and industrial estate. The breakfast options were generally well-received, although some guests experienced issues with service and menu items. The dinner received mixed reviews with some praising the fantastic choices available, while others found the food to be a letdown. The rooms also received mixed reviews with some being described as lovely and spacious, while others were deemed below expectations. The cleanliness of the hotel was generally good, although some guests noted issues with dirty crockery and bathroom fixtures. The staff were consistently praised for their friendliness and professionalism. The spa facilities were a highlight for many guests with the pool area receiving high praise. The hotel's parking was convenient and easy to use, although some guests found the overall cost of staying at The Malvern to be expensive. The beds were generally comfortable, although some guests found them too hard or not big enough. Overall, while the hotel had some room for improvement, guests who had a lovely stay were eager to return again in the future.
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