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Summary of reviewsCampanile Calais enjoys a strategic location, perfect for travelers using the Eurotunnel or ferry services, being just ten minutes away from both hubs. Nestled in a tranquil area yet close to retail parks and local amenities, the hotel offers easy accessibility and free, secure parking. Staff are lauded for their exceptional service, adding to the hotel's convenience and making it a reliable choice for onward travel.
Breakfast at Campanile Calais garners mixed reviews. Many guests appreciate the abundant and varied offerings, which include fruits, yogurt, pastries, cold cuts and cheese. The breakfast buffet is often praised for its quality and value. However, some guests feel it's overpriced and occasionally faced shortages, preferring fresh coffee over machine-made options. Despite these critiques, the overall sentiment leans positive.
The on-site restaurant also receives generally favorable feedback, especially for its convenience after a long journey. Guests commend the hearty meals and friendly, accommodating staff. Though the menu is somewhat limited and the restaurant closes on weekends, it’s seen as a solid option for an enjoyable dining experience.
Room reviews at Campanile Calais are mixed but largely positive for short stays. Guests often highlight the spotless cleanliness and the comfort of the beds. However, the hotel shows signs of wear and tear with smaller room sizes and outdated fixtures. It's particularly noted for being pet-friendly with practical direct access from the outside in some rooms.
Cleanliness reviews are similarly varied with many guests praising the clean bedding and daily tidying. However, others point out issues like mold, musty smells and worn-out furnishings, indicating a need for deeper cleaning and refurbishments.
Staff are consistently praised for their friendliness, helpfulness and efficiency, particularly at reception, contributing to a welcoming atmosphere for guests.
The free WiFi receives mixed feedback with some guests finding it sufficient and stable, while others report issues with connectivity and signal strength.
Parking is a significant positive feature, praised for its secure nature with gated and locked facilities that are especially appreciated by motorcyclists. Though occasionally tight, the parking generally provides ample, safe spaces for vehicles.
Families appreciate the spacious accommodations, pet-friendliness and the secure environment, making it a suitable choice for family stays. While not all rooms are ideal for larger families or those with multiple mobility needs, the hotel offers connecting rooms and multilingual options.
Most guests find the beds clean and comfortable, contributing to a restful night’s sleep. However, occasional complaints about poor mattresses and bedding quality do exist.
Accessibility is a strong point with ground-floor rooms and friendly staff attending to specific needs efficiently. The lack of a lift and some minor shortcomings in full accessibility standards are noted, but overall, the hotel provides practical solutions for guests with mobility issues.
In summary, Campanile Calais is a practically located, budget-friendly hotel with commendable service, comfortable beds and a generally positive dining experience. While some areas need improvement, the hotel serves well for short stays and travelers in transit.
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