Info
400 years old country house consists of 64 classically decorated rooms it is perfectly located along the River Thames. The riverside hotel has an award winning restaurant.
Show more
Summary of reviewsNestled in the picturesque town of Marlow, the Macdonald Compleat Angler boasts an exceptional riverside location that consistently impresses guests. Its serene setting on the banks of the River Thames and proximity to the historic Marlow Bridge offer stunning views and easy access to the charming town center, making it a perfect backdrop for leisurely walks and peaceful retreats. Guests highlight the welcoming ambiance, coupled with friendly and helpful staff, ensuring a comfortable stay.
Breakfast at the hotel draws mixed reviews. Although the setting offers lovely river views and a wide variety of options—including a full English breakfast—there are recurring issues with service delays and additional charges for specific items, dampening the overall experience. Despite these challenges, many guests appreciate the high-quality food and the beautiful dining environment.
Dinner at the hotel's restaurants, particularly the Sindhu, enjoys positive feedback with guests praising the delicious food and excellent service. However, the high prices and occasionally uninspired menu receive some criticism. The ambiance of the dining areas could benefit from an update, but many guests still find their dining experience pleasant, especially given the picturesque location by the Thames.
The rooms offer a mix of spacious comfort and stunning river views, often praised for cleanliness and modern amenities. However, dated décor, maintenance issues and noise disturbances in certain rooms signal a need for refurbishment. Superior rooms and those recently renovated are recommended for a more satisfying stay.
Maintaining high cleanliness standards, the hotel receives praise for neat and comfortable accommodations. However, some exterior areas and public spaces appear tired, needing more attention to detail. Despite these minor setbacks, the overall cleanliness is well-regarded.
The staff at the Macdonald Compleat Angler are generally perceived as friendly and helpful, significantly enhancing the guest experience. While some inconsistencies in service and professionalism exist, the majority of visitors commend the attentive and accommodating nature of the hotel's team.
The hotel's free WiFi, however, is a consistent point of frustration with many guests finding the connectivity slow and unreliable. Despite offering complimentary WiFi, the service often fails to meet guests' needs, indicating room for improvement.
Parking at the hotel is appreciated for its convenience and ample availability, although advance booking is recommended during peak times. The absence of on-site electric vehicle charging facilities is noted, but overall, the parking experience is smooth and stress-free.
Family stays receive largely favorable feedback with the hotel catering well to children and providing ample family suites. While there are occasional noise and upkeep issues, the picturesque setting and friendly staff enhance the family stay experience. However, varied opinions on breakfast quality and room comfort could benefit from addressing these concerns more uniformly.
Regarding bed comfort, opinions are varied. Many guests find the beds comfortable and conducive to a restful stay, while others report issues with mattress quality and bed size. This inconsistency suggests that upgrades and replacements might be necessary to ensure a consistently comfortable sleep experience.
In conclusion, the Macdonald Compleat Angler offers a charming and relaxing riverside retreat with exceptional staff service and picturesque views. While there are areas for improvement, particularly with breakfast service, room maintenance, WiFi reliability and bed comfort, the overall experience is positive, making it a favored choice for travelers seeking both leisure and convenience in the heart of Marlow.
Show moreRead review summaries for all categories
Categories
