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Summary of reviewsL'Excess Hotel is highly regarded for its central location in the city center, offering easy access to transportation hubs, dining options, and local attractions, making it an ideal choice for travelers seeking convenience. The hotel's value for money is frequently praised, with guests appreciating amenities like free parking, the pet-friendly policy, and the inviting bar for relaxation. The breakfast experience is generally satisfactory, with a variety of options, fresh pastries, and friendly service, although some guests note basic selections and timing restrictions.
Dinner at the hotel receives commendations for its excellent Portuguese specialties and homemade dishes, offering hearty meals at reasonable prices. The restaurant staff enhance the dining experience with their attentiveness, contributing to positive surprises regarding the quality of the meals. Accommodations are recognized for their cleanliness and spaciousness, delivering essential amenities and a comfortable stay. Although some rooms appear basic or outdated, the cleanliness and comfort, particularly of the beds, are frequently highlighted. The quiet surroundings contribute to a restful environment, despite occasional noise disturbances from the bar area.
The hotel maintains high standards of cleanliness, with rooms and bathrooms praised for being spotless and well-maintained, ensuring good value for money. The staff stand out for their exceptional service, characterized by friendliness and attentiveness, creating a welcoming atmosphere and offering bilingual assistance. However, connectivity challenges with the WiFi are noted, indicating potential issues with internet access throughout the property. Bedding experiences vary, with some guests enjoying comfortable mattresses while others express concerns about the design and comfort level being inconsistent.
Overall, L'Excess Hotel is a favorable choice for travelers seeking clean, functional, and centrally-located accommodations, backed by a supportive staff and good value for money, despite minor areas needing improvement.
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