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Summary of reviewsPrince Smart Inn Atami garners significant praise for its advantageous location, situated just a short walk from Atami Station. This proximity makes it highly convenient for travelers, especially those relying on train and public transportation. The hotel’s location also offers easy access to a nearby shopping street and various dining options, enhancing its appeal for guests looking for comfort and convenience. Additional positive feedback highlights the clean, modern and well-maintained facilities that provide a sophisticated stay.
Guests appreciate the inclusion of a complimentary breakfast, often described as convenient and tasty. However, the portion sizes are noted to be small, which some guests found to feel more like a light snack than a full meal. The breakfast area is clean and stylishly presented, adding to the positive experience, although the limited variety and inability to get refills, like a second cup of coffee, are mentioned areas for improvement.
The rooms at Prince Smart Inn Atami receive numerous accolades for being clean, comfortable and stylish. They are equipped with modern décor and amenities such as large-screen TVs and digital clocks. Despite some reviews mentioning that the rooms can be compact, the clever use of space and well-arranged furnishings are appreciated. Guests commend the immaculate condition of both the living areas and bathrooms, as well as the comfortable bedding, quiet environments and beautiful views. The rooms' spaciousness and modern minimalistic design enhance the overall comfort and ease of stay.
Cleanliness is a standout feature, consistently praised across reviews. The hotel and its facilities are described as spotless and well-maintained, contributing significantly to a pleasant and comfortable stay.
The staff at Prince Smart Inn Atami generally receive positive feedback for their friendliness, politeness and helpfulness. The check-in process is described as smooth and the staff's pleasant demeanor and readiness to assist guests are appreciated. However, there are occasional mentions of inconsistencies in service quality and communication challenges, particularly with non-English speaking staff.
High-speed and reliable Wi-Fi is another highlight, making it an excellent option for guests needing to stay connected. The robust Wi-Fi service is available throughout the hotel, including rooms and common areas, ensuring a seamless experience.
Parking at the hotel is a mixed experience. While the availability of a parking lot close by and a nearby car rental service is convenient, guests often find the vertical parking system challenging to navigate. The additional fees and the parking lot closing at night are noted inconveniences.
Beds at the hotel receive positive feedback for their comfort and quality. Guests describe the mattresses as soft yet supportive and the additional pillows are a appreciated touch. While some found the beds slightly hard or high, the availability of alternative pillow options caters to different preferences.
As a three-star hotel, Prince Smart Inn Atami offers good value for money. It’s seen as suitable for business travelers, despite a few minor inconveniences such as the night closure of the hotel counter and lack of luggage storage post check-out. The smoking area on the first floor could be more spacious and the location, although convenient, is slightly farther from Atami Station than some might prefer.
Overall, Prince Smart Inn Atami is highly regarded for its strategic location, modern and clean facilities, comfortable rooms, reliable Wi-Fi and friendly staff, making it a compelling choice for travelers seeking a comfortable and convenient stay.
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