InfoSummary of reviewsThe Senator Inn & Spa is a great place to stay in Augusta, Maine. The hotel's location is convenient and easily accessible with plenty of restaurants and shops nearby. The rooms are clean and cozy with comfortable beds and some even have jacuzzi tubs. The staff is friendly and helpful, providing excellent service to guests. The spa is a popular attraction with great amenities including a hot tub, mineral pool and steam room. The pool area is also a highlight with many guests enjoying their swim. While the breakfast options are lacking, the overall impression of the hotel is positive with guests appreciating the cleanliness and cozy atmosphere. Show more
InfoSummary of reviewsThe Best Western Plus Augusta Civic Center Inn enjoys a prime location that appeals to a wide range of visitors, thanks to its proximity to the Civic Center, nearby shopping plazas, restaurants, and easy access to major highways. This makes it an ideal choice for event-goers and travelers seeking convenience and accessibility. Many guests appreciate the hotel’s serene surroundings, which offer a balance of relaxation and accessibility to Augusta's attractions.
Breakfast at the inn receives generally favorable reviews for its variety and the quality of food choices, with the inclusion of breakfast in the price being a notable plus. The clean facilities and all-day coffee enhance the breakfast experience, supported by friendly staff who contribute positively. While some guests found the offerings standard, many deem it a good start to their day.
When it comes to rooms, many guests commend the comfort and cleanliness, with beds and bathrooms typically meeting expectations. The rooms provide necessary amenities like a TV, fridge, and microwave, contributing to a comfortable stay. However, feedback on room size and outdated appearances is mixed, and some guests noted issues with odors and noise due to thin walls.
Cleanliness receives consistent praise, with rooms and bathrooms recognized for being tidy and well-maintained. The hotel maintains a clean and pleasant atmosphere, further enhanced by the amicable and helpful staff. Specific team members, such as Brenda, receive accolades for their exceptional service, especially during breakfast.
The experience with beds varies among guests; many find them comfortable and conducive to a restful night's sleep, while others report issues with comfort, describing the beds as too soft, too stiff, or uneven, often disrupting their rest.
Overall, the Best Western Plus Augusta Civic Center Inn offers a welcoming environment with a strong focus on convenience, cleanliness, and friendly service, although some aspects of room comfort could benefit from improvement. Show more
