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Summary of reviewsThe Hi-Way Host Motel in Pasadena offers a convenient location that has consistently been praised by guests. Positioned near key attractions like the Rose Bowl and various shops, it provides easy access to the freeway, train station, and nearby car dealerships. This makes it a favorable choice for travelers seeking accessibility. Additionally, the motel offers ample free parking, with secure gated facilities that enhance safety and allow guests to park directly in front of their rooms, a convenience highly regarded by many.
Rooms at the motel are noted for their spaciousness, catering well to budget-conscious travelers. Guests largely appreciate the cleanliness and quiet ambiance, complemented by features such as refrigerators and microwaves for added convenience during longer stays. The older charm of the decor does not detract from a generally comfortable experience, even if some acknowledge minor maintenance issues and dated aspects. Overall, the comfort of the rooms, particularly the mattresses, aligns with expectations of affordability.
The staff at Hi-Way Host Motel is often commended for their helpfulness and friendliness, contributing positively to the motel's welcoming atmosphere. While there are critiques of moments of unresponsiveness and isolated instances of rudeness, the staff's kindness and attentiveness are generally appreciated and enhance the quality of the stay.
Cleanliness at the motel presents a varied picture, with some guests highlighting the commendable hygiene in rooms and restrooms. However, others have noted areas for improvement, mentioning issues such as dirty bedding and damaged fixtures, which detract from the overall guest experience. Enhanced housekeeping efforts could help address these concerns and improve the impression of cleanliness throughout the property.
Though the beds receive mixed feedback, with specific mentions of comfort and size being positive, there are concerns about cleanliness and support, with a few guests mentioning bed bugs and uncomfortable pillows. These concerns suggest a need for better maintenance and consideration of bedding quality, despite some guests finding the beds comfortable and adequate for their stay.
Overall, the Hi-Way Host Motel offers a strategic location with convenient on-site parking, spacious accommodations, and generally positive interactions with staff, although it would benefit from improvements in cleanliness and bedding quality.
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