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Summary of reviewsComfort Apartments Box Hill, previously known as City Edge Box Hill Apartment Hotel, is celebrated for its outstanding location in the heart of Box Hill. Guests find it especially convenient for exploring local attractions, dining at nearby restaurants, and accessing essential amenities. With its proximity to Box Hill Central, as well as train and tram stations, the hotel provides easy access to Melbourne’s eastern suburbs and the city center. The area is appreciated for its calm ambiance while still being close to hospitals and aged care facilities, which is beneficial for those visiting family or medical appointments.
Accommodations at Comfort Apartments Box Hill are noted for their spaciousness and functionality. The rooms offer practical amenities like kitchenettes and washing machines, which enhance convenience for both business and leisure travelers. Guests frequently commend the cleanliness of the rooms, reporting them to be tidy and equipped with modern décor. Comfortable beds and pillows contribute to a restful stay, though opinions on mattress firmness vary.
The staff provides excellent service, recognized for their friendliness, helpfulness, and willingness to assist with guest needs. Specific staff members such as Steven, Iva, and Jay are mentioned for their positive impact on guest experiences, adding to the welcoming atmosphere. Secure parking, though not free, is also a valued feature, offering peace of mind for travelers with cars.
While some improvements can be made in the cleanliness of communal areas and a few maintenance concerns, the positive experiences concerning room cleanliness and functionality strongly influence guest satisfaction. Overall, Comfort Apartments Box Hill is highly recommended for its value, comfortable accommodations, and exceptional staff service, making it a preferred choice for both short and long stays in Box Hill.
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