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Summary of reviewsNG Prestige Lille, located near the Roubaix train station, offers a prime location for travelers wishing to explore the greater Lille area. Its proximity to the Gare Lebas metro station provides easy access to various city parts. Guests appreciate the surrounding amenities, including a pleasant park next to the building, which enhances the location's appeal. The area is described as quiet and calm, ideal for relaxation, though some note the neighborhood is somewhat rundown. The accommodation itself stands out as clean and well-maintained, with a system in place for independent arrivals and departures, adding to the convenience of staying there.
The property is generally praised for its cleanliness, with many guests highlighting the clean environment, easy accessibility, and friendly cleaning staff. The rooms are often noted to be satisfactorily clean, and the commercial service team is attentive and accommodating. Despite these positive mentions, there are occasional criticisms regarding certain rooms and shared facilities, such as dirty floors and stained bathroom rugs. Some guests have pointed out issues with shared kitchen areas, marking it as an area for potential improvement.
Staff at NG Prestige receive high praise for their excellence and kindness. Guests often commend their accommodating and friendly nature, noting their politeness and readiness to assist, even during late hours. While there are some critiques related to difficulties in reaching management by phone or email, the staff's helpful demeanor remains a standout feature in guest reviews. Overall, NG Prestige Lille offers a largely positive experience with some room for addressing specific issues.
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Apartment with Free Wi-Fi