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Summary of reviewsHotel Löwenstein in Gerolstein receives widespread acclaim for its picturesque and tranquil location. Nestled by the forest on the outskirts of the village and directly on the Eifelsteig trail, it provides an ideal setting for nature lovers and outdoor enthusiasts, offering scenic hiking and cycling opportunities as well as panoramic views of the Eifel region. The peaceful ambiance is further enhanced by the hotel's remote feel, despite being conveniently close to the village center. Ample parking and helpful staff add to the overall experience.
The breakfast at Hotel Löwenstein stands out as a key highlight with guests praising the extensive buffet featuring fresh bread, cold cuts, fruit and delicious coffee. The attentive staff ensure the breakfast items remain replenished, making for a pleasant dining environment. While some guests found the breakfast simple, it consistently met their needs, including options for vegan diets.
Dinner at the hotel's in-house restaurant, Leo, also receives high marks for its tasty, well-presented dishes and friendly service. The menu, praised for its quality and reasonable prices, offers regional cuisine that is well-received by guests. While there were a few remarks about slow service and portion sizes, the overall dining experience remains positive.
The rooms at Hotel Löwenstein are frequently lauded for their spaciousness, cleanliness and tasteful decoration. Many rooms feature balconies with lovely views of the city or surrounding nature, contributing to a serene atmosphere. Modern amenities, comfortable beds and well-maintained bathrooms ensure a restful stay. The commitment to cleanliness extends throughout the hotel with guests appreciating the spotless conditions and well-kept environment.
Guest reviews consistently highlight the friendly, helpful and accommodating staff, whose warm hospitality significantly enhances the stay. The positive interactions with the team, from the reception to dining services, leave lasting impressions on visitors.
However, the free Wi-Fi service needs improvement. Guests report issues with weak and unstable connections, particularly in remote rooms or on higher floors, which can be inconvenient for those requiring reliable internet access.
Parking is another strong point with ample free spaces available for cars and motorcycles right in front of the hotel. The ease and convenience of parking add to the stress-free experience.
The beds are generally comfortable with many guests praising the soft and cozy mattresses. While a few reviews mention minor issues such as beds sliding apart, the overall impact on comfort is minimal.
Overall, Hotel Löwenstein is well-regarded by guests for its beautiful setting, clean and spacious rooms, excellent breakfast and friendly staff. Despite minor drawbacks like the need for better Wi-Fi and occasional slow dinner service, the hotel's tranquil location and high standards of hospitality make it a highly recommended choice for a serene getaway in Gerolstein.
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