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Summary of reviewsThe Pool Resort OKINAWA is a pleasant retreat that strikes a positive chord with many of its visitors, offering a range of commendable features. Located in a beautiful and photogenic setting, it is especially appreciated by those with cars, enabling easy access to nearby beaches and various dining options. The tranquil and quiet environment enhances its appeal as an affordable resort choice. However, its somewhat remote location can pose challenges for visitors without vehicles, making it difficult to find nearby amenities on foot.
Accommodations at the resort are largely praised for their spaciousness, making them ideal for families and guests traveling with pets. The stylish cottages, along with amenities like kitchens, washing and drying machines and proximity to a pool and barbecue area, contribute to a comfortable stay. However, some guests have reported issues such as musty odors, dampness and minor maintenance problems, including small bathrooms and occasional mold.
Cleanliness receives mixed reviews but tilts positively overall. Many guests note that the rooms are generally spacious and clean with comfortable beds and welcoming individual cottages. Nonetheless, there are sporadic complaints regarding musty smells, inconsistent cleaning and issues such as ants and dust, indicating room for improvement in housekeeping protocols.
The standout feature of the resort is its staff, who are frequently commended for their friendliness, attentiveness and responsiveness. The staff's thoughtful service and genuine kindness towards both adults and children significantly enhance the overall guest experience.
While the resort offers free Wi-Fi, this service tends to be unreliable with many guests experiencing difficulties in maintaining a stable connection, which can detract from the otherwise pleasant stay.
The pool area is another highlight, especially appreciated by families for its child-friendly setup and direct room access. Spacious and well-maintained, the pool offers fun amenities like floaties, kickboards and warm jacuzzis, ensuring guests have an enjoyable time. Night-time illumination of the pool adds to the ambiance, although some find it less appealing.
Parking is convenient with ample spaces available, though the 500 yen fee is a minor drawback for some. Despite this, the ease of access provided by nearby parking solutions tends to leave a positive impression on visitors.
While opinions on the beds are mixed, many guests find them comfortable enough for a good night’s sleep. Some, however, report discomfort due to hard mattresses and pillows, which can lead to back and neck pains.
In summary, The Pool Resort OKINAWA provides a generally positive experience with its scenic location, spacious accommodations, friendly staff and enjoyable amenities like a family-friendly pool. Addressing areas such as Wi-Fi reliability and certain maintenance issues could elevate the guest experience further.
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