InfoSummary of reviewsPilgrim Sands on Long Beach is widely appreciated for its outstanding location directly on the ocean, offering breathtaking views and the soothing sound of waves, making it an ideal base for exploring Plymouth. The convenience of proximity to downtown, local attractions and historical sites enhances its appeal, creating a well-rounded vacation experience suited for both short stopovers and longer getaways.
Guest experiences with breakfast are somewhat mixed but lean positive. The complimentary breakfast includes enjoyable items like waffles, danishes, bagels and cereals and guests relish the opportunity to dine outside with a scenic view. However, there are notable mentions of limited variety and quality, suggesting room for improvement in this area.
Dinner at the hotel's restaurant has received positive feedback for its great food and cozy ambiance, often enhanced by live music. However, guests have faced issues with unpredictable restaurant and bar availability, limited menu choices and slow service. Checking the current status of these services before booking is advisable.
Rooms at Pilgrim Sands are generally praised for their cleanliness, spaciousness and comfort, especially those with ocean views. Some rooms have been updated with modern touches, but others are noted as outdated and in need of renovation. Cleanliness is a highlight, although common areas sometimes fall short of expectations and can benefit from more consistent maintenance.
The staff experiences are notably mixed. Many guests commend the friendly and helpful nature of certain staff members, which greatly enhances the overall stay. However, there are intermittent reports of unmotivated or sometimes rude staff affecting the guest experience.
Amenities such as the free Wi-Fi and pools receive varied reviews. The Wi-Fi service is functional for some but unreliable for others and the pool facilities, including indoor and outdoor options, are appreciated for their cleanliness and convenience despite occasional closures or minor maintenance issues.
The beachfront hotel provides a beautiful and clean ocean view with some challenges regarding beach access noted during high tide. However, its proximity to other scenic beaches compensates for these limitations. The ample and convenient parking is well-regarded, though nighttime availability can sometimes be a challenge.
The hotel is family-friendly, offering a fun environment for children with clean lodges, accommodating staff and beach access suitable for kids. Overall, Pilgrim Sands on Long Beach is seen as a comfortable and convenient destination for family trips.
Beds receive mixed reviews with many guests finding them very comfortable and others noting areas for improvement.
In summary, Pilgrim Sands on Long Beach offers a picturesque oceanfront setting with many conveniences and friendly service, though there are areas that could benefit from updates and enhanced consistency. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
