InfoSummary of reviewsThe Holiday Inn Franklin - Cool Springs by IHG is a favored destination praised for its excellent location, making it an ideal choice for both business and leisure travelers. Situated conveniently near a variety of restaurants, shops, and essential services, guests find it easy to access what they need while enjoying a peaceful environment. The hotel's proximity to the interstate allows for quick trips to Nashville, further enhancing its strategic appeal.
Guests frequently commend the quality and variety of the hotel's breakfast offerings, describing the experience as fulfilling and elegant, with a wide array of options and attentive service. The professional and friendly staff managing breakfast contribute significantly to its positive reception, despite occasional confusion over breakfast charges.
The rooms are often highlighted for their cleanliness, spaciousness, and comfortable beds, ensuring a restful stay. The quiet ambiance of the rooms facilitates a peaceful retreat, complemented by the hotel's updated interiors and easy parking. While some guests note minor design issues or older furnishings, the overall positive experience outweighs these concerns.
Cleanliness is a standout feature of the Holiday Inn Franklin - Cool Springs by IHG, with guests frequently appreciating the well-maintained facilities and spotless rooms. The hotel's staff are consistently praised for their friendliness and helpfulness, offering a warm and welcoming atmosphere that enhances the guest experience. Any issues, such as WiFi connectivity, are addressed with attentive service.
Comfortable beds and clean, cozy rooms further contribute to a delightful stay, with most guests enjoying restful nights. The combination of a convenient location, exceptional service, and comfortable accommodations makes the Holiday Inn Franklin - Cool Springs by IHG a popular choice, leaving guests eager to return. Show more
InfoSummary of reviewsClarion Pointe Franklin - Nashville Area stands out for its strategic and tranquil location. Nestled in a quiet residential neighborhood yet close to the highway, it offers easy access to local attractions, stores and popular restaurants such as Kroger's, McDonald's, Cracker Barrel and Waffle House. Guests commend the hotel's clean, newly renovated property and friendly staff, which together create a welcoming atmosphere.
While the breakfast experience seems to fall short, marked by limited and often insufficient choices, the room accommodations more than make up for this. The rooms are widely praised for being clean, comfortable and spacious with amenities that cater well to both leisure and business travelers. However, some guests did mention issues with musty or damp odors, highlighting areas for potential improvement.
Cleanliness is another strong point for the hotel. Most guests found the property, including the rooms and common areas, to be exceptionally clean and well-maintained. The cleaning staff also received positive mentions for their friendliness and efficiency, although there were occasional complaints about unpleasant odors and the need for deeper cleaning of carpets.
The hotel's staff is consistently praised for their warmth and professionalism. Front desk personnel, in particular, are highlighted for their exceptional hospitality, making check-in a pleasant experience and addressing guest concerns promptly. Even minor disturbances such as early housekeeping were rare with the overall sentiment towards the staff being highly favorable.
The comfort of the beds is a notable highlight with most guests finding them very comfortable and conducive to a good night's sleep. Soft sheets and clean conditions enhance this positive experience, though a few guests did remark on the mattresses being too soft or issues with pillow quality.
Overall, Clarion Pointe Franklin - Nashville Area offers a clean, comfortable and conveniently located stay, bolstered by a helpful and friendly staff. While the breakfast could use improvement, the hotel’s other strengths make it a favorable choice for visitors to the Nashville area. Show more
InfoSummary of reviewsEmbassy Suites by Hilton Franklin Cool Spring is widely praised for its highly convenient and central location, situated near vibrant dining, shopping options and essential local attractions. Guests frequently highlight the ease of access to the interstate and main areas of town, complemented by ample parking and a seamless contactless check-in and check-out process. This prime location, combined with the helpful and friendly staff, creates a welcoming atmosphere for travelers.
The breakfast at the hotel is another significant positive, consistently receiving accolades for variety and quality. Guests particularly enjoy the made-to-order omelettes and appreciate the complimentary breakfast and evening social hour. The breakfast experience is further enhanced by the attentive and friendly staff, adding to the overall sense of excellent service.
The hotel’s rooms are noted for their spaciousness and cleanliness, making them a preferred option for families and groups. Comfortable beds and good room temperature contribute to a pleasant stay, though some reviews indicate that parts of the hotel, including certain rooms, could benefit from updates and improved maintenance.
Cleanliness stands out as a major highlight across the property. Guests often describe their rooms as exceptionally clean and comfy with the overall property being neat and up to date. This attention to cleanliness, combined with accommodating staff, enhances the guest experience, despite occasional lapses in housekeeping.
The staff at Embassy Suites by Hilton Franklin Cool Spring consistently receive high praise for their professionalism, friendliness and exceptional service. Guests frequently mention the staff's attentiveness and warm interactions, which significantly contribute to the hotel's welcoming atmosphere.
While the indoor saltwater pool is appreciated by many, especially families with children, some guests have noted issues with pool temperature and cleanliness. Addressing these concerns could improve guest satisfaction in this area.
Parking, despite being relatively inexpensive at $5.00 per night, receives mixed reviews with some guests finding the fee unnecessary and noting occasional difficulties during peak times.
For families, the hotel offers a welcoming and family-friendly environment with spacious suites suitable for extended stays. The inviting atmosphere and close proximity to local attractions make it an ideal base for family explorations, though some noise disturbances are occasionally mentioned.
Overall, Embassy Suites by Hilton Franklin Cool Spring is highly regarded for its convenient location, exceptional staff, spacious and clean rooms and excellent breakfast, making it a preferred choice for travelers visiting the area, particularly families and groups. Show more
InfoSummary of reviewsHyatt Place Nashville Franklin Cool Springs garners widespread acclaim from guests, highlighted by its strategic location, commendable service, and welcoming ambiance. Nestled in an accessible area near Franklin and Nashville, the hotel offers convenience for both business and leisure travelers, with easy access to highways and a variety of dining and shopping options. Its peaceful and safe suburban setting, rich in attractions, appeals to families and solo travelers alike, serving as an excellent launch point for exploring downtown Nashville and nearby amenities.
The breakfast experience is another highlight, receiving praise for its diverse selection of hot and cold foods, accommodating various dietary preferences including vegan and vegetarian options. Guests frequently compliment the quality of the breakfast and the tidy dining area, appreciating the friendly staff and the complimentary nature of the offering.
The rooms at Hyatt Place are well-regarded for their spaciousness, comfort, and immaculate cleanliness, with modern design and efficient layouts. Guests enjoy quiet and restful stays, noting the absence of unpleasant odors and the quality of toiletries. The beds, particularly those with pillowtop mattresses, are described as super comfortable, contributing to the overall tranquility and satisfaction of the accommodations.
Impeccable cleanliness extends throughout the hotel, with both the interior and exterior meticulously maintained. The hotel is family-friendly, offering spacious rooms and amenities for children. Exceptional staff service further enhances the guest experience, with personnel consistently praised for their friendliness, professionalism, and dedication to customer care. Special mentions of front desk staff emphasize their ability to manage situations with grace and efficiency, ensuring each guest feels valued and at home.
The outdoor pool area receives favorable reviews, noted for its quiet setting and being a fun spot for families, especially children. Friendly staff add to the enjoyment of the pool experience, although guests mention the cold water temperature as refreshing in warm weather.
Pet owners find the hotel to be exceptionally accommodating, with convenient room placements and a welcoming attitude toward dogs. This pet-friendly approach is a significant advantage for those traveling with furry companions.
In summary, Hyatt Place Nashville Franklin Cool Springs provides a satisfying guest experience characterized by a fantastic location, high standards of cleanliness, comfortable accommodations, and exceptional staff service. Whether traveling for business, leisure, or with pets, the hotel ensures convenience and relaxation for all visitors. Show more
