Extended Stay America Select Suites - Cleveland - Airport offers a convenient location for travelers, especially those needing quick access to the airport and the highway, which enhances their reach to various destinations. Guests have appreciated the ample parking facilities and the helpfulness of the staff, who often accommodate requests such as baggage storage. Despite some concerns regarding safety and noise in the surrounding area, the location remains a strong point for many visitors.
The staff are generally praised for their friendly and professional demeanor, with specific commendations for their positive interactions at check-in and check-out. Notable mentions of staff members like Anthony contribute to a favorable impression. Guests appreciated the willingness to assist and accommodate requests, although there are some inconsistencies in service availability and customer service that could be addressed to enhance the guest experience.
While a few guests found certain rooms clean and maintenance attentive, overall cleanliness received mixed reviews. Issues such as pervasive odors, dirty linens, and unkempt public areas detracted from some guests' experiences, indicating a need for improvement in housekeeping and maintenance practices.
Feedback regarding the beds was generally unfavorable, with many guests describing them as uncomfortable and lacking proper support. There were reports of some beds having linens that smelled of smoke, affecting the sleep quality. A minority of reviewers did find them comfortable, but the hotel could benefit from more consistent bedding quality.
In summary, the hotel's strong points include its convenient location and the positive interactions with staff. However, notable areas for improvement are cleanliness and bedding quality, to provide a more pleasant and satisfactory stay for all guests.
WestSpring Inn in Westlake, Cleveland, generally receives positive reviews for several aspects of its offerings, particularly its convenient location. Guests appreciate the inn’s strategic placement, providing easy access to downtown Cleveland, nearby highways, and attractions like Lake Erie. The availability of dining options, local bars, and a safe, quiet neighborhood adds to the inn's appeal for both leisure and business travelers. Ample parking and friendly staff further enhance the guest experience.
The rooms are noted for being spacious and well-equipped, featuring amenities such as fridges, microwaves, and air conditioning. Many guests commend the comfort of the beds, although opinions on this feature are mixed. Cleanliness is generally appreciated, with frequent mentions of clean sheets, towels, and courteous staff contributing positively. However, some concerns about dated facilities and occasional maintenance issues are present.
Breakfast offers a convenient start to the day, with commendable freshness and the highlight of freshly made waffles. Despite the lack of protein options and occasional service hiccups, the complimentary breakfast remains a valued perk. The staff consistently receives praise for their warmth and helpful service, enhancing the overall guest experience.
While the hotel WiFi and pool receive mixed reviews, the WiFi is generally considered a useful and appreciated amenity, and the pool is seen as a bonus feature that adds to family enjoyment. WestSpring Inn provides a balance of comfort and convenience, making it a favorable choice for travelers seeking good value and location, despite some areas needing improvement.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 61-80 out of 200+ hotels in and around North Ridgeville