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Summary of reviewsPosada Santa Ana offers a tranquil and serene setting that is ideal for exploring the scenic landscapes and charming villages of Cantabria. Its strategic location provides easy access to popular tourist spots such as Suances, Santillana del Mar and Altamira, making it a convenient base for road trips and local exploration.
Guests frequently praise the breakfast, which receives high marks for its variety, abundance and quality. Despite minor criticisms regarding repetitive offerings and the quality of the coffee, most visitors find the breakfast to be a superb start to their day.
The dinner options at Posada Santa Ana are also well-regarded with high praise for the quality and flavor of the food. The restaurant’s fixed menu and à la carte options offer a good variety and the homemade elements and reasonable pricing make dining a delightful experience. The friendly and accommodating service further enhances the overall dining experience.
Rooms at Posada Santa Ana receive mixed feedback. Many guests appreciate the spaciousness, cleanliness and cozy, rustic decor. However, some rooms are perceived as smaller than expected and the lack of air conditioning can be uncomfortable during warmer periods. Noise issues and outdated bathroom facilities are also mentioned, though the overall cleanliness is noted positively by most guests.
The hotel's cleanliness is generally well-regarded with many guests praising the immaculate condition of both common areas and individual rooms. Some negative remarks point to the need for deeper cleaning in certain areas and maintenance of older fixtures.
Staff at Posada Santa Ana consistently receive excellent reviews for their friendliness, attentiveness and professionalism. Guests appreciate the personal touches and the warm, welcoming environment created by the staff, which contributes significantly to the overall positive experience.
WiFi quality varies with some guests reporting a decent connection and others experiencing intermittent or weak service. While WiFi is available throughout the hotel, its reliability can depend on the location within the inn.
The pool is a highlight, set within a beautiful garden and terrace that guests find peaceful and charming. Though some guests mention the pool's small size and periodic maintenance needs, the overall impression remains positive.
Parking options are another strong point with guests frequently noting the ease and convenience of the ample, free parking spaces available. The well-maintained parking area is appreciated, adding to the overall hassle-free experience for those traveling by car.
The family-friendly atmosphere of Posada Santa Ana is praised, offering a welcoming environment with amenities suitable for both children and adults. Guests enjoy the spacious family rooms, though improvements could be made regarding baby beds and cribs.
Reviews on the beds are mixed with some guests finding them very comfortable while others express dissatisfaction with the softness, size and noise of the beds.
Overall, Posada Santa Ana is lauded for its prime location, excellent dining and exceptional service, making it a cherished retreat for those looking to explore Cantabria while enjoying a peaceful and comfortable stay.
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