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Summary of reviewsThe Holiday Inn Express & Suites Columbus Airport East by IHG offers a delightful stay, particularly applauded for its favorable location and exceptional amenities. Situated conveniently near the airport and various local attractions, the hotel serves as a perfect base for travelers, whether visiting for business, leisure, or medical reasons. Guests appreciate its quiet and safe surroundings, as well as the accessibility to dining options and downtown Columbus.
The breakfast experience receives high praise, featuring a broad selection of well-prepared options, maintained in a clean and inviting environment. The friendly staff ensures a pleasant morning ritual, keeping items replenished and assisting guests with a welcoming demeanor.
Consistent commendation for cleanliness further enhances the hotel's appeal, with well-maintained rooms and facilities contributing to a comfortable stay. The spacious accommodations, including a commendable pool and hot tub, provide a relaxing escape, though occasional maintenance and service delays suggest areas for minor improvement.
Guests frequently highlight the staff's warm and efficient service, showcasing their attentiveness and helpful nature. This customer-focused approach, particularly noticeable during breakfast, bolsters the overall welcoming atmosphere the hotel prides itself on.
The indoor pool and hot tub are well-loved features, appreciated for their cleanliness and relaxing ambiance, especially by families. Although a few maintenance issues and early closing hours are noted, the aquatic facilities generally add to the enjoyable stay.
A standout feature is the comfort of the beds, often described as large, comfortable, and providing a restful night's sleep. Overall, the Holiday Inn Express & Suites Columbus Airport East by IHG delivers a wonderful lodging experience, marrying convenience, comfort, and excellent service.
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