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Summary of reviewsThe Palace Hotel enjoys a favorable reputation among guests, with its location, breakfast, and staff service being standout features. Nestled in a prime area, the hotel's convenient and tranquil setting garners appreciation, despite occasional noise due to its proximity to a hospital. Guests value the hotel's calm atmosphere, impressive vistas, and seamless access paired with reliable and friendly service.
Breakfast at the Palace Hotel is highly praised for its quality and variety, often being described as delicious and exceptional. While some express minor concerns about limited options and service timing, the overall impression is that the breakfast significantly enhances guests’ experiences.
Rooms at the hotel are commended for their spaciousness, comfort, and cleanliness. Guests find them cozy and peaceful, although there are occasional mentions of inadequate lighting, lack of air circulation, and discrepancies between room pictures and reality. Despite these issues, the cleanliness of the rooms and common areas is generally appreciated, with many noting the fresh scent and well-maintained environment.
The staff at the Palace Hotel are frequently recognized for their politeness, attentiveness, and friendliness. The round-the-clock availability of the front desk and the positive influence of staff members, particularly Ronaldo, enhance the hospitality experience, making the hotel a preferred choice for its quality service.
The hotel offers convenient parking options with ample space, appreciated by guests traveling by car. Despite some remarks about garage organization, the overall availability and spaciousness of parking areas are viewed favorably.
Feedback on the beds is mixed, with many guests finding them comfortable and of a good size. However, there are suggestions for improvement, particularly regarding mattress firmness and pillow quality, to ensure a consistently comfortable experience.
Overall, the Palace Hotel is lauded for its outstanding location, excellent breakfast, and exceptional service, which collectively contribute to a positive and enjoyable stay for guests.
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