Candlewood Suites - Lancaster West by IHG, enjoys a highly favorable location right off Route 30, offering easy access to various dining options, stores and a shopping mall. The hotel’s central positioning near venues like a sports complex makes it an ideal choice for guests attending events, as well as for families and travelers with pets. Its convenience extends to business travelers with late check-in and proximity to essential services like gas stations and eateries, significantly enhancing the guest experience.
The hotel does not offer a traditional breakfast service, but the fully-equipped kitchens in the rooms allow guests to prepare their own meals, balancing the lack of breakfast options with practical in-room cooking facilities.
Rooms at Candlewood Suites - Lancaster West are consistently highlighted for their cleanliness, spaciousness and well-equipped amenities. Guests frequently describe the rooms as large, amazing and very nice with full kitchens or kitchenettes adding a homelike feel. Comfort is enhanced by large tables with chairs and full-size refrigerators, though some guests needed time to adjust to the mattresses. The quiet environment and prime location contribute to a consistently positive stay.
Cleanliness is generally a strong attribute of the hotel with many guests appreciating the well-maintained facilities and clean rooms. While there are occasional comments about inconsistent cleaning standards, the overall guest sentiment is overwhelmingly positive. The courteous staff further enhances the hotel's appeal by maintaining a welcoming atmosphere and addressing cleanliness and maintenance promptly.
The staff at Candlewood Suites - Lancaster West earn high marks for their friendly, accommodating and helpful demeanor. Most guests point out the extremely nice and supportive front desk team, making for smooth check-ins and an enjoyable stay. Although there are rare exceptions, the overall impression of the staff is one of warmth and efficiency.
In summary, Candlewood Suites - Lancaster West by IHG, delivers a positive guest experience through its strategic location, well-equipped and clean rooms and notably friendly staff, making it a favored choice for a variety of travelers.
The Lancaster Marriott at Penn Square is a great choice for those looking for a stay in downtown Lancaster. The hotel's location is unbeatable and many guests found their stay to be pleasant and adequate. While some guests did have issues with the conditions of their rooms and the front desk customer service, the hotel still offers a decent option for those visiting Lancaster. However, amenities such as wifi and breakfast were not included in the room cost and guests stated that the hotel was overpriced for what it offered. Despite this, Lancaster as a whole was found to be interesting and worthy of a visit.
Holiday Inn Lancaster by IHG is an ideal place for a family vacation. The hotel boasts an inviting indoor pool for kids to have fun and a gym overlooking it for parents to work out. Guests loved the delicious breakfast that is hassle-free and the hotel's attractive room rates make it an affordable option for families on a budget. However, a few visitors complained of the long wait to change rooms and potential door collisions. Others have mentioned that the staff was unfriendly towards children from traveling basketball teams. Despite the minor downsides, the hotel is still an enjoyable place to stay, perfect for family trips or a child's birthday celebration.