Fraser Suites Perth

Perth -31.96144900, 115.87714800 , 10 Adelaide Terrace (Show on Map)
7.9
Good


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Summary of reviewsFraser Suites Perth receives commendation for its prime location, nestled conveniently near key Perth attractions such as the Swan River, Optus Stadium and the WACA Ground. Its proximity to public transport, including free bus services, makes it highly accessible for guests. This central yet tranquil setting allows for both a peaceful retreat and easy access to Perth's bustling areas, earning high praise for its strategic positioning. Spectacular views from the hotel's rooms, ranging from river vistas to cityscapes, significantly enhance the guest experience. Additionally, generously sized, modern and clean rooms, complemented by extensive facilities like parking, a fitness center and pool, contribute to a comfortable and enjoyable stay.

Breakfast at Fraser Suites Perth generally meets guests' expectations with a variety of options, including fruits, yogurt and tasty dishes. The buffet breakfast and room service options are particularly appreciated for their quality and convenience. Despite some occasional lapses in maintaining food temperature and limited choices, the overall breakfast experience is positive, offering a satisfactory start to the day.

Dinner experiences at Fraser Suites Perth receive mixed reviews. Although the Heirloom Restaurant is praised for its food and ambiance, its inconsistent operational hours can be a drawback. In-room dining and the bar and lounge areas offer convenient and favorable alternatives, although some guests note variability in food quality and value.

Rooms at Fraser Suites Perth are lauded for their spaciousness, modern design and cleanliness. The comfort of the beds and the well-maintained facilities, including clean bathrooms and well-equipped kitchens, provide a relaxing environment. However, occasional issues with minor maintenance and dated interiors are reported. Despite these imperfections, the generally positive room experience leaves a lasting impression.

Cleanliness in Fraser Suites Perth garners mixed reactions. Many guests find the rooms and facilities clean and well-maintained, enjoying a pleasant stay. However, some reviews highlight areas needing attention, such as stained carpets and unclean bathrooms. While most find the hotel clean and modern, consistent improvements in housekeeping are suggested.

The hotel staff stands out positively, frequently acknowledged for their friendliness, professionalism and helpfulness. Specific individuals, such as Fabian and Pedro, receive special mentions for their exceptional service. Nonetheless, occasional reports of unhelpful staff indicate areas for potential improvement.

Guests experience variability with the hotel's free wifi, ranging from strong connectivity to issues with slow and unreliable service. While some guests enjoy seamless internet usage, others face challenges that could benefit from rectification.

The pool and spa facilities are a highlight of Fraser Suites Perth with guests praising the well-maintained, clean and enjoyable areas. The indoor, heated pool and spa are particularly favored, especially in colder weather. Despite minor inconveniences such as temperature issues and occasional crowded conditions, the facilities earn high marks.

Parking at the hotel is a common concern due to limited availability and cost. Secure underground parking is available but often full, leading to frustrations. Alternative parking arrangements are less convenient and clearer communication about options would enhance the guest experience.

The beds at Fraser Suites Perth receive high accolades for their comfort, contributing significantly to guest satisfaction. The quality and luxury of the beds ensure restful sleep, although some occasional complaints about specific preferences exist.

Fraser Suites Perth provides an accessible experience with amenities tailored for guests with disabilities, featuring accessible rooms and bathrooms. The location's convenience also aids in easy navigation, although a few concerns about the suitability of certain facilities for older or disabled guests are noted.

Overall, Fraser Suites Perth offers a blend of comfort, convenience and strategic location, making it a favorable choice for many travelers, while certain areas like cleanliness, wifi and parking could benefit from enhancement.
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Luxury Aparthotel
Overlooking the Swan River, this aparthotel offers five-star services and facilities including a 24-hour gymnasium, an indoor heated swimming pool, spa, sauna, and sundeck. Suites feature floor-to-ceiling windows and some have balconies.

Aparthotel Taking Steps Towards Sustainability
As part of Frasers Hospitality, this hotel contributes to the group's 1-star Green Star Performance rating in Australia, recognized for water and energy efficiency. Frasers Hospitality is committed to achieving net-zero carbon by 2050 and having 85% of its portfolio green-certified by 2030. Property-specific initiatives include filtered water taps, wall-mounted amenities to reduce waste, and a towel reuse option for guests.

Aparthotel with Swimming Pool
This hotel offers an indoor pool. It is also one of the best affordable Perth CBD Hotels with a pool.

  Heated Pool    Indoor Pool  


Aparthotel with Parking
Fraser Suites offers on-site parking for guests. Centrally located, it provides easy access to Perth's attractions, making it a practical choice for those with vehicles.

5-Star Aparthotel
Fraser Suites Perth offers luxurious apartment-style accommodations with excellent amenities and service. It is a great choice for those seeking a high-end stay with the convenience of apartment living.

Aparthotel with Indoor Pool
Fraser Suites Perth offers a heated indoor pool, sauna, and jacuzzi. These wellness facilities are located in the heart of Perth's CBD and are accessible daily from 6 am to 10 pm.

Aparthotel with Heated Pool
As a 5-star serviced apartment hotel, it provides an indoor heated lap pool, along with a spa and sauna, offering excellent facilities for relaxation and fitness regardless of the weather.

Accessible Aparthotel

Room Types
Guest Reviews
7.9
Good
Location
Fraser Suites Perth is lauded for its superb location, strategically positioned to offer easy access to a multitude of key Perth attractions. The hotel is situated near the Swan River, Optus Stadium, the WACA Ground and is not far from the airport, making it exceptionally convenient for travelers. Guests appreciated the hotel's proximity to public transport with bus stops and free bus services directly opposite the property, providing seamless connectivity to the CBD and Elizabeth Quay.

The location is especially favored by those attending events at Optus Stadium and Perth Concert Hall, as it offers an easy walk or short bus ride to these venues. Additionally, its setting on the quieter end of the city allows for a peaceful retreat from the hustle and bustle of central Perth, while still being close enough to enjoy the main attractions.

Visitors also praised the spectacular views from the hotel's rooms, ranging from river vistas to cityscapes. The spacious and clean accommodations, combined with modern amenities such as extensive parking, fitness center, pool and spa facilities, further enhance the overall guest experience.

The hotel's central yet tranquil location, paired with generous room sizes and scenic views, make it an ideal choice for anyone looking to explore Perth in comfort and style.

Breakfast
Fraser Suites Perth offers a breakfast experience that caters to a variety of tastes and preferences. Many guests found the breakfast to be good with a selection that includes fruits, yoghurt and other delicious options. The buffet breakfast received high praise from several reviewers for its variety and delicious food with some highlighting the excellent coffee and overall great value. Room service breakfasts were also appreciated with guests noting they were delicious and well-prepared.

However, there were some mixed reviews. A few guests mentioned that the buffet breakfast was often lukewarm or that certain items appeared to have been sitting out for too long. Some also found the buffet to be expensive and not always reflective of the quality expected for the price. Limited options and occasional lapses in freshness were noted by a handful of patrons.

Despite these occasional drawbacks, the majority of guests enjoyed the breakfast at Fraser Suites Perth. The variety and quality of options available, along with the convenience of room service, made it a pleasant start to the day for many. For those who value a hearty and diverse breakfast selection, Fraser Suites Perth generally delivers a satisfying experience.

Dinner
Fraser Suites Perth provides guests with a mix of dining experiences, leaning more on room service due to limited restaurant availability in the evening. While some guests found the food in the restaurant and room service to be good with special mention given to items like sirloin steak and gluten-free options, others described the overall dining experience as average and lacking in value. The Heirloom Restaurant garnered positive feedback for its food and ambiance, especially when open, but operational hours were a recurring issue. The bar and lounge areas were appreciated for casual drinks and meals, offering a nice, relaxing setting with a variety of food and drinks. In-room dining was generally noted for its convenience and swift service, though consistency in quality seemed to be a challenge. Despite some disappointments in food quality and pricing, the hotel's location and additional services, such as 24-hour room service, added to the overall appeal for many travelers seeking comfort and convenience.

Rooms
Fraser Suites Perth delivers a generally positive accommodation experience, noted for its expansive, modern and clean rooms. Guests were consistently impressed with the size of the rooms, often described as spacious and well-appointed, providing a comfortable stay. Many appreciated the modern facilities and the generous storage space for clothes and groceries.

Several reviews highlighted the stunning views, especially from higher floors. The rooms' cleanliness and comfort frequently satisfied guests with mentions of clean and modern bathrooms stocked with quality products and well-equipped kitchens. The comfortable beds and tidy condition of the rooms contributed to restful nights and enjoyable stays.

However, a few areas could use attention. Some guests found the rooms somewhat dated and noted minor maintenance issues, such as stained carpets and dirty surfaces. Occasional complaints included insufficient towels and missing amenities like extra pillows or face washers. Additionally, some rooms seemed darker and less appealing, facing office buildings rather than scenic views.

Overall, Fraser Suites Perth offers a blend of comfort, space and modernity, often exceeding guest expectations despite a few noted imperfections.

Beds
Fraser Suites Perth garners high praise from guests for its exceptional bed comfort. Reviews consistently highlight the super comfortable and extremely comfortable beds with many describing them as the best they've ever slept in. The beds come with the added luxury of pillow options, ensuring a restful and personalized sleep experience. Guests appreciated the spacious, clean beds with mentions of king-sized and big beds enhancing the sense of comfort.

The quality and comfort of the beds, along with the linens, are frequently noted as excellent, contributing to a good night's sleep for the whole family. Some reviews did express dissatisfaction with specific issues such as uncomfortably soft beds, springy mattresses and pillows being too hard or unsuitable for restful sleep. Despite these occasional concerns, the positive feedback overwhelmingly points to the beds being a standout feature with many guests wanting to replicate the experience at home.

Additional amenities like complimentary bottles of wine and chocolates, as well as comfortable rooms with good toiletries, enhance the overall guest experience. Although there were a few mentions of issues like bed dust skirts and bedding tears, these were relatively rare and did not overshadow the overwhelmingly positive consensus. In conclusion, Fraser Suites Perth is frequently celebrated for providing a dreamy, comfortable sleep environment that leaves a lasting impression on its guests.

Cleanliness
Fraser Suites Perth has received mixed reviews regarding its cleanliness. Many guests have highlighted the hotel’s positive aspects, describing the rooms as clean, spacious and comfortable. Some guests praise the facilities and mention that rooms and suites are kept up-to-date and well-maintained. The pool, bedding and overall environment are frequently noted as clean and pleasant, contributing to a comfortable stay.

However, there's a significant number of reviews pointing out cleanliness issues. Some guests encountered stains on carpets and bedding, dirty windows, unclean bathrooms and neglected corners. Housekeeping appears to have missed obvious cleaning tasks with reports of mould, dust and unclean fridge and kitchen areas. Issues such as dirty dishes, cobwebs and food crumbs left by previous occupants were also noted. Some rooms had specific maintenance issues, including broken fixtures, faulty refrigerators and stained mattresses.

Despite these mixed reviews, the hotel’s location, views of the city and Swan River and overall modern feel are generally well-received. While there's room for improvement in housekeeping and attention to detail, the hotel maintains a decent standard of cleanliness that could benefit from more consistent upkeep.

Staff
Visitors to Fraser Suites Perth frequently highlight the exceptional efforts of the staff with many describing the team as friendly, professional and very helpful. The front desk and reception staff received specific praise for their attentiveness and the ability to handle queries efficiently. Notably, individuals such as Fabian and Pedro stood out for going above and beyond to ensure guests' comfort with personalized touches like writing a card or providing assistance with luggage.

The staff are often described as lovely and accommodating, doing their best to make each stay enjoyable. The majority of reviews indicate that the staff's friendliness and professionalism significantly contribute to positive guest experiences. However, it's worth noting that there are occasional mentions of unhelpful and indifferent staff, particularly in the front desk and check-in areas, which can impact overall impressions.

Instances of untrained or standoffish staff were less common but notable when they occurred, sometimes resulting in poor communication and customer service issues. Despite this, most guests found the staff's efforts to be commendable with many citing excellent customer service and a welcoming atmosphere.

Overall, while there are some areas for improvement, the general consensus is that the staff at Fraser Suites Perth play a crucial role in providing a pleasant and accommodating experience.

Wi-Fi
Guests at Fraser Suites Perth have shared mixed feedback regarding the hotel's wifi services. While some visitors found that the wifi worked well and praised the strong connectivity throughout the hotel, others faced issues such as slow speeds, unreliable connections in certain areas and complicated access procedures. Although some mentioned good connectivity, several reviews highlighted challenges with the wifi dropping out completely or being limited. Overall, the wifi experience at Fraser Suites Perth appears to vary with noticeable positives but significant room for improvement.

Pool
The pool and spa facilities at Fraser Suites Perth seem to be a popular highlight among guests. The heated pool and spa are frequently praised as a great way to unwind after a day of activities. Guests appreciate the indoor pool and spa area, describing it as clean and well-maintained with beautiful surroundings. The provision of pool towels and a well-kept pool area adds to the convenience and appeal.

Many guests found the pool area, including the sauna and gym, to be excellent and a pleasure to use. Families particularly noted that their kids enjoyed the indoor pool and spa, making it a hit for families traveling with children. The indoor heated swimming pool is valued, especially in colder weather, adding to the comfort and enjoyment of the facilities.

However, some reviews mentioned the pool being very cold and occasionally dirty tiles around the edges. The spa, though generally well-received, sometimes had issues such as being overcrowded or out of order. Additionally, attempts to access facilities were sometimes hindered by crowded conditions or non-functional keys.

Overall, the pool and spa areas at Fraser Suites Perth received high marks for cleanliness, maintenance and the enjoyable experience they offer, despite a few minor inconveniences.

Parking
When staying at Fraser Suites Perth, guests often find the parking situation to be quite challenging. The hotel offers secure underground parking, but spaces are very limited and often full, especially during busy periods. This has led to a number of guests expressing frustration with the limited availability. Additionally, the cost of parking—ranging from $25 to $30 per day—is considered steep by many.

For those unable to secure a spot in the hotel's parking facility, alternatives are less convenient. Nearby street parking is an option, but it is often hard to find a spot and there is no valet service to ease the burden of unloading luggage. Some guests noted the inconvenience of having to park in adjacent streets, which can be quite a distance from the hotel. Furthermore, the parking arrangements can't be reserved in advance, adding an element of uncertainty for guests arriving by car.

While there are a few positive notes regarding the parking—such as it being secure and available on the street nearby—overall, the sentiment leans heavily towards dissatisfaction. Improvements in parking logistics and clearer communication about parking options and alternative arrangements would greatly enhance the guest experience at Fraser Suites Perth.

Accessible
Fraser Suites Perth generally offers an accessible experience for guests with disabilities, featuring several amenities designed with ease of access in mind. The rooms include accessible features such as walk-in showers and accessible bathrooms, ensuring that guests with mobility challenges can enjoy their stay comfortably. The location of the hotel is advantageous as it provides easy access to central city attractions, whether by foot or via free bus services. Though the hotel is just outside the main city noise, it remains conveniently close for those who prefer walking. However, there were a few concerns noted about the suitability of certain facilities for older guests or individuals with disabilities and one review mentioned an instance of a wheelchair-accessible room not meeting cleanliness expectations. Nonetheless, the overall feedback suggests that Fraser Suites Perth is designed to cater to guests with accessibility needs, providing a generally favorable experience.

Heated Pool
Fraser Suites Perth offers a welcoming heated pool and spa, which many guests found to be a great way to unwind after a long day. The indoor heated pool is particularly appreciated during the winter months and serves as a convenient amenity available within the comfort of the hotel. Guests noted that the pool and spa areas are easily accessible and well-maintained, enhancing the overall experience. Although there were occasional mentions of the pool not being as heated as expected, the majority of visitors enjoyed the warm pool, the heated lounges and the additional spa and sauna facilities. Friendly staff further complement the positive experiences in the pool area.

Indoor Pool
The indoor pool at Fraser Suites Perth garners considerable praise for its excellence. Guests frequently highlight the pool's cleanliness, describing it as super clean and awesome. The indoor pool, which is also heated, is complemented by a spa and sauna, enhancing the overall relaxation experience. Families appreciate the facility with kids particularly enjoying the pool. For those seeking a retreat regardless of the weather, the indoor pool is noted as an ideal feature, perfect for a spring getaway. Overall, the indoor pool and its associated amenities contribute significantly to the positive impression of the hotel's recreational offerings.

Luxury
Fraser Suites Perth offers an experience of refined luxury that impresses guests with its upscale atmosphere and high-quality amenities. The hotel provides spacious, high-quality apartments that include luxurious facilities, ensuring a comfortable and elegant stay. Guests often highlight the beautiful and exceptionally luxurious facilities, which elevate the standard of their visit. The atmosphere exudes a distinct aura of luxury, supported by amazing facilities such as the pool, whirlpool and sauna.

The exceptional service is frequently mentioned with staff going above and beyond to ensure a pleasant stay. Great views and good quality food are additional perks that guests appreciate, contributing to an overall luxury experience. However, there are occasional lapses in housekeeping that some guests have found disappointing. Despite these few issues, the majority of visitors report an awesome stay and find it hard to ask for a better experience, reflecting the calibre of this five-star hotel.


Yes, Fraser Suites Perth has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Fraser Suites Perth.

No, Fraser Suites Perth doesn't allow dogs.

Yes, parking facilities are available at Fraser Suites Perth.

No, Fraser Suites Perth doesn't have a gym.

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