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Summary of reviewsTru By Hilton Columbus Airport is highly regarded for offering a convenient and comfortable stay, particularly valued for its proximity to John Glenn International Airport. The location is ideal for both leisure and business travelers, being close to downtown Columbus and offering easy access to shopping and dining options at Easton. Guests appreciate the hotel's vibrant and modern design, which provides a peaceful retreat despite its airport vicinity. Cleanliness is a standout feature, with guests consistently praising both public and private areas for being spotless and well-maintained.
The staff at Tru By Hilton Columbus Airport receive widespread acclaim for their friendliness and professionalism, contributing significantly to a positive guest experience. Individuals like Sierra, Bree, Deborah, and manager Leon are frequently mentioned for their exceptional service. The front desk and housekeeping teams are noted for their efficiency and courteous demeanor.
Breakfast at the hotel is another highlight, offering a variety of options that cater to diverse dietary needs. The breakfast experience is generally well-received, with compliments on the quality of the offerings and the attentive service of staff. While minor issues such as occasional shortages arise, the overall dining experience is positive. Guests enjoy the clean and welcoming dining area, though some have suggested adding more variety.
Rooms are described as clean, comfortable, and modern, featuring amenities such as soft sheets, comfortable beds, and large TVs. Though some rooms are perceived as small, the thoughtful layout, bright atmosphere, and quietness contribute to a restful stay. The beds, in particular, are often praised for their comfort, though there are occasional reports of less optimal mattresses.
Parking is typically convenient and free, although availability can be limited during peak times. Despite this, the overall accessibility and ease of parking are satisfactory to most visitors.
In summary, Tru By Hilton Columbus Airport excels in providing a clean, modern, and comfortable environment with exceptional staff, making it a favored choice for travelers seeking convenience and quality near Columbus.
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