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Summary of reviewsThe Crown at Wells in Somerset is a highly praised boutique hotel that seamlessly blends historic charm with modern luxury. Located in the heart of Wells, it offers guests an unbeatable spot for exploring the city’s main attractions, such as Wells Cathedral and the Bishop’s Palace. The hotel's positioning on the bustling market square enhances its appeal, providing immediate access to shopping and dining options.
Guests regularly commend the hotel for its exceptional breakfast and dinner experiences. The morning meal delights with a variety of freshly prepared options, while the dinner menu in the main restaurant and pub is celebrated for its quality and taste, featuring excellent traditional English dishes. The cozy atmosphere and friendly service in both dining spaces add to the overall positive dining experience.
The Crown’s rooms are noted for their cleanliness, comfort and character. Visitors appreciate the historic charm and quirky features alongside the comfort of modern amenities. Some rooms offer views of the Cathedral or market square, adding a special touch to the stay. Although there are mixed reviews regarding the modernity and maintenance of some rooms, the general perception leans towards comfort and value.
Cleanliness is a standout feature with the hotel maintaining high standards across rooms and common areas. Beds are frequently highlighted as very comfortable, despite occasional mentions of inconsistencies.
The staff at The Crown at Wells receive consistent praise for their friendliness and helpfulness. Their courteous and efficient service significantly enhances guests' overall experience with many recognizing their efforts to go above and beyond to ensure a pleasant stay.
Regarding WiFi, experiences appear mixed; while some guests report a strong and reliable connection in their rooms, others face challenges with weak or intermittent signals.
The parking situation is somewhat challenging due to limited space, particularly on busy market days. However, on-site parking remains a valued amenity.
The nightlife at The Crown is lively and engaging with guests enjoying the vibrant bar scene and quality of bar food and drinks. However, the bustling atmosphere can lead to occasional noise disturbances.
Overall, The Crown at Wells offers a cozy, charming and conveniently located stay with excellent dining options and exceptional service, making it a memorable choice for visitors to Somerset.
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