InfoSummary of reviewsBergresort Gerlitzen by ALPS RESORTS is celebrated for its stunning mountain location at an altitude of 1,500 meters, offering direct ski-in/ski-out access and breathtaking views of the surrounding Alps. Guests frequently commend the serene, picturesque setting as ideal for family retreats and nature enthusiasts, seamlessly combining relaxation with adventure. The modern accommodations are praised for their comfort, cleanliness, and spaciousness, often featuring balconies with lounge furniture for guests to enjoy the alpine scenery.
The resort's breakfast experience is highly regarded, offering a plentiful and diverse selection that delights guests with its quality and flavors. Staff are noted for their attentiveness and efficiency, ensuring a well-stocked buffet that caters to a range of tastes. While some suggest more variety would enhance the experience further, the breakfast remains a noteworthy aspect of the stay.
Though dining experiences receive mixed reviews, the food quality is generally appreciated, with requests for more menu diversity and improved value alignment. The resort doesn't rely internally for dining options, which can lead to some logistical inconveniences, yet the staff's friendly service mitigates these issues.
The facilities—such as the pool, sauna, and fitness center—maintain high cleanliness standards, enhancing the overall guest experience despite the pool's moderate size. The staff's warmth and dedication are frequently highlighted, enhancing the welcoming atmosphere and contributing to the resort's appeal as a family-friendly destination.
Parking options are varied and convenient, though improvements in garage space and cleanliness could enhance guest satisfaction. The resort's prime location supports skiing, hiking, and exploration, reinforcing its reputation as a top choice for outdoor enthusiasts. Overall, the combination of exceptional location, quality accommodations, and attentive service makes Bergresort Gerlitzen a recommended getaway for those seeking both adventure and tranquility in the Austrian Alps. Show more