InfoSummary of reviewsVilla D'Arte Agri Resort, nestled amidst the stunning Tuscan hills, offers a tranquil escape with captivating panoramic views and a serene atmosphere. This picturesque location, close to Florence and Pontassieve, serves as an excellent base for exploring historic locales. The beautifully maintained villa and spacious outdoor areas, such as shaded spots and lounge areas, enhance the enchanting setting, although some guests find the bumpy access roads challenging. The overall beauty, combined with warm and professional service, compensates for these minor inconveniences, positioning the resort as a hidden gem for a scenic and peaceful getaway.
The breakfast experience is generally positive with many guests appreciating the quality, freshness and variety of offerings, including excellent coffee and pastries. However, there are suggestions for improvement, particularly in adding more variety and savory options. Some guests also find the breakfast service hours slightly inconvenient.
The dinner offerings receive mixed reviews; while many praise the quality and taste of the food, others find the price and portion sizes somewhat lacking. The ambiance of dining on the terrace and the friendliness of the staff often enhance the overall dining experience, though some believe a pre-booked dinner can ensure better satisfaction.
Rooms at the Villa D'Arte Agri Resort are spacious and charming, featuring vintage décor that complements the historic feel of the property. While cleanliness and maintenance generally receive positive remarks, there are occasional issues with dated furniture, non-functional amenities and inadequate soundproofing. Despite these issues, the scenic views and rustic charm contribute positively to the guest experience.
Cleanliness at the resort is another area with mixed feedback. While many guests appreciate the daily cleaning services and well-maintained interiors, there are mentions of specific instances where cleanliness and maintenance fell short, particularly in outdoor areas like the garden and pool.
The staff at Villa D'Arte Agri Resort consistently receives high praise for their friendliness, helpfulness and professional service. The team is commended for their warm hospitality with special mentions of outstanding individuals like Pietro, who enhance the guest experience with their welcoming demeanor.
WiFi connectivity, however, is an area that requires significant improvement with many guests experiencing unstable or non-functional service.
The pool area garners mixed reactions; while many enjoy its pleasant and well-maintained environment, others note maintenance issues towards the end of the season. Despite this, the pool's surroundings, complemented by the beautiful views and unique features like a terrace on a tree, often provide a relaxing retreat.
Parking is another practical aspect appreciated by guests, offering free and ample space, although the access road may be difficult for some vehicles. Guests traveling by car find the parking facilities convenient for their stay.
Beds have received criticism for being too hard and causing discomfort with several reports of thin mattresses and creaky frames diminishing the overall comfort.
Accessibility at the resort presents challenges, particularly due to the poorly maintained access road and the infrastructure posing difficulties for those with disabilities or mobility issues. Improvements in this area would be beneficial to accommodate all guests better.
In summary, Villa D'Arte Agri Resort offers a charming and picturesque retreat with outstanding views, rustic charm and a warm, welcoming staff. While there are areas for improvement, such as access roads, WiFi, bed comfort and maintenance, the overall experience is enriched by the unique ambiance and serene setting, making it a worthwhile destination for a peaceful and scenic getaway. Show more