InfoSummary of reviewsApartamentos Babalu enjoys an exceptional location, appreciated for its proximity to the Europa Center, shops, bars, restaurants and supermarkets. Guests find the convenience of nearby essential services and the availability of parking a significant plus. The complex's elevated position allows for stunning ocean views from sunlit terraces and balconies, creating a peaceful atmosphere ideal for a restful vacation. While the beach is a bit far, the advantageous positioning near various points of interest compensates for this.
The rooms at Apartamentos Babalu are spacious and clean, featuring kitchenettes, large balconies and comfortable beds, contributing to guest satisfaction. However, many note the outdated furnishings and the absence of some essential cleaning supplies. Despite occasional issues like unpleasant smells from bathrooms and fridges, the overall cleanliness is well-maintained, thanks to attentive housekeeping. The lack of air conditioning and some reported parking misrepresentations are areas needing improvement.
Cleanliness at the property receives frequent praise with daily thorough cleaning practices highlighted. The pool area, in particular, is described as clean and enjoyable, making it a favorite among guests. Some isolated cleanliness concerns are noted, such as dust under beds or minor lapses in bathroom cleanliness, but the overall sentiment remains positive.
The staff at Apartamentos Babalu earns high marks for their friendliness and attentiveness. Cleaners, especially Mrs. Ana and reception staff are highlighted for their helpful nature. Even though a few guests experienced language barriers or less helpful interactions, the general consensus is that the staff significantly enhances the guest experience through their dedication and pleasant demeanor.
The WiFi situation is less favorable with many guests unhappy about the additional daily fee and the poor quality of the service. The signal often doesn't reach the rooms adequately, making the extra cost particularly frustrating.
The pool area, however, is a standout feature, receiving consistent high praise for its cleanliness, spaciousness and well-maintained facilities. The heated pool is especially popular and ample loungers and umbrellas add to the relaxing ambiance. The tranquility and scenic views around the pool further elevate the guest experience, although some minor issues like late opening hours and occasional overcrowding are mentioned.
Parking availability is somewhat limited and can be challenging to secure close to the property, but guests willing to walk a short distance might find spaces.
Nightlife around the hotel presents a mixed experience with some guests enjoying the nearby shopping center's vibrancy while others report noise disturbances from neighboring apartments. Despite management's noise restrictions after 10 PM, enforcement is sometimes inconsistent, affecting some guests' ability to sleep well.
Opinions on the beds are varied with many guests finding them comfortable but others experiencing discomfort due to hard mattresses and thin pillows.
The children’s pool area provides a mixed experience: many families appreciate the ground floor units' proximity and the enjoyable pool design. The convenience of a little park enhances the appeal for young visitors. However, there are mentions of the pool's cleanliness and temperature being inconsistent with some noting filthy edges and a dirty bottom in parts of the pool area.
Overall, Apartamentos Babalu offers a largely positive experience with its enviable location, friendly staff and commendable pool facilities, despite some areas needing improvement like room updates, WiFi quality and parking infrastructure. Show more
