7,258,491 hotelsin 60 categories
4-Star Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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$
+1
4 Star
AI-generatedLocated on the northern coast, Melia Cozumel provides an all-inclusive experience with comfortable accommodations and various amenities. Guests can enjoy multiple restaurants, pools, and activities. It is ideal for families and couples looking for a relaxed vacation.
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Zel Cozumel is a great option for those looking for a pleasant and affordable resort experience. Although not a luxury stay, the facilities and services are very good for a four-star hotel. The buffet is also described as very good. The resort itself is fairly new and has clean rooms. Although some guests mention that the hotel may need some renovations, the price-quality ratio is still considered to be good. The location on the lovely island of Cozumel is also a major plus with plenty to do on the island. Guests would definitely return and consider Zel Cozumel as the best value resort in Cozumel.
$
+4
4 Star
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Krystal Cancun presents itself as a four-star establishment with a convenient location, spacious rooms and nice facilities. However, reviews reveal a mixed experience regarding its services and amenities. Guests frequently noted that while it has the feel and amenities of a four-star place, it often falls short of this rating in terms of service and upkeep.
Some reviewers appreciated the good hotel facilities, clean beach and great pool, highlighting that the rooms are comfortable and offer nice views. The hotel's good location and high-quality maintenance of some areas were also praised.
On the other hand, several guests pointed out that the hotel's claims of being a four-star property are overstated. They cited issues such as old and average condition rooms, simple decorations and functional service lacks, suggesting a rating more in line with three stars rather than four. There were mentions of needing cleaner sheets, newer curtains and an overall improvement in service quality to truly meet four-star standards. Moreover, the high price for the perceived quality was a common point of concern, indicating that the hotel could be considered overpriced for what it offers.
In summary, Krystal Cancun provides a mix of positive aspects like a good location and pleasant facilities, but there are significant areas for improvement to truly live up to its four-star rating.
Some reviewers appreciated the good hotel facilities, clean beach and great pool, highlighting that the rooms are comfortable and offer nice views. The hotel's good location and high-quality maintenance of some areas were also praised.
On the other hand, several guests pointed out that the hotel's claims of being a four-star property are overstated. They cited issues such as old and average condition rooms, simple decorations and functional service lacks, suggesting a rating more in line with three stars rather than four. There were mentions of needing cleaner sheets, newer curtains and an overall improvement in service quality to truly meet four-star standards. Moreover, the high price for the perceived quality was a common point of concern, indicating that the hotel could be considered overpriced for what it offers.
In summary, Krystal Cancun provides a mix of positive aspects like a good location and pleasant facilities, but there are significant areas for improvement to truly live up to its four-star rating.
$
+4
4 Star
AI-generatedLocated on the southern part of the island, Allegro Cozumel offers an all-inclusive experience with a focus on recreation and relaxation. Guests can enjoy multiple pools, restaurants, and activities. It's great for families and active travelers.
$
+1
4 Star
AI-generatedThis hotel is known for its tranquil atmosphere and beachfront location. It features comfortable rooms, an excellent restaurant, and a relaxing pool area. It's a great option for travelers seeking a peaceful retreat.
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Nestled in the beautiful surroundings of Cozumel, Playa Azul offers a charming boutique hotel experience with an ocean view from every room. While some guests have noted that it feels more akin to the coziness of a Hampton Inn than a grandiose four-star establishment, others emphasize the excellent value for money and would gladly return for future visits. The hotel boasts attentive service that some guests have compared to five-star standards, with personalized experiences that include heartfelt interactions with staff members like Carlos and Juan. Playa Azul features two inviting pools and provides opportunities for snorkeling right on the doorstep, enhancing the appeal for travelers seeking both relaxation and adventure. Culinary experiences are highly praised, with exceptional food that leaves a lasting impression. The hotel's intimate size, with fewer than fifty rooms, ensures personalized attention and a feeling of exclusivity, much appreciated by guests who equate their massage experiences to those at luxury establishments like the Four Seasons. All in all, Playa Azul Cozumel is a good choice for visitors seeking a cozy boutique stay with breathtaking views and memorable service.
$
+11
4 Star
AI-generatedThis all-inclusive resort offers a variety of amenities, including multiple dining options and swimming pools. It is well-suited for guests seeking a comprehensive vacation experience.
$
+10
4 Star
AI-generatedThis all-inclusive resort offers a unique experience with a focus on adventure and exploration. Guests can enjoy daily excursions, comfortable accommodations, and delicious cuisine. It is perfect for active travelers and nature lovers.
$
+1
Info
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Grand Oasis Palm - All Inclusive in Cancun has garnered mostly positive reviews, particularly highlighting its prime beachfront location. Situated in a tranquil and accessible area, the hotel provides stunning views and convenient access to downtown Cancun, public transportation and nearby tourist attractions such as the ferry docks to Isla Mujeres. Families especially value the child-friendly facilities and a calm, wave-free beach that offers a safe environment for kids. The variety of pools and on-site amenities like hammock access also enhance its appeal.
While breakfast offerings at the hotel receive mixed feedback, many guests appreciate the diverse buffet and attentive service. There are, however, concerns about long queues, limited food variety and occasional quality issues with items like coffee and pancakes. Guests find the breakfast generally enjoyable, but logistical challenges and wait times detract from the experience.
Dinner experiences are equally varied. The buffet, although offering a range of options throughout the day, often falls short on flavor and variety. In contrast, the à la carte restaurants receive high praise for their quality and service, particularly White Box, Cocoa, Sisal, Careyes, Alma and Agaves. However, accessing these restaurants can be tricky due to an inefficient reservation system, resulting in long wait times and frustration among guests.
Room reviews are mixed with many praising the spacious, comfortable accommodations and spectacular ocean views. However, the rooms are often described as outdated with issues such as malfunctioning air conditioning, leaky showers and cleanliness concerns. These points significantly impact the guest experience despite the positive aspects of room size and views.
Cleanliness at the hotel is another area of mixed reviews. Public areas and some rooms are noted for being well-maintained with attentive cleaning staff. Yet, there are recurring issues in shared spaces and facilities, such as dirty common areas and inadequate housekeeping services, leading to inconsistent guest satisfaction.
Staff interactions vary with many recognizing the friendly and attentive service from specific employees like Gabriel at the restaurant-buffet and waiters at Las Palmas restaurant. Notably, the concierge staff and bartenders receive high marks for their helpfulness and honesty. However, issues of rudeness and inconsistency in service quality are also reported, affecting overall guest satisfaction.
Free WiFi at the hotel generally fails to meet guest expectations with reports of poor connectivity, limited device access and inconvenient access processes. Despite some positive remarks about WiFi quality in certain areas, widespread dissatisfaction with the internet service is evident.
The spa at Grand Oasis Palm receives positive feedback for its range of services and luxurious facilities, making it a worthwhile and relaxing experience. While some guests noted additional charges for sauna use and occasional discomfort over staff conversations, the spa remains a highlighted feature of the hotel.
The gym is well-equipped and more advanced than typical hotel fitness centers, providing ample space and making it an appealing option for fitness enthusiasts. Despite minor maintenance issues and towel shortages, the gym's overall setup enhances the health and relaxation experience at the hotel.
The pool area is frequently praised for its beauty and spaciousness. The multiple pools, including children’s pools and an infinity pool with a swim-up bar, are well-maintained and provide a relaxing environment. Guests particularly enjoy the poolside bar and customized drinks, adding to the overall enjoyment of the pool facilities.
In summary, Grand Oasis Palm - All Inclusive is favored for its beachfront location, family-friendly environment and a variety of amenities. While it has some areas that need improvement, such as room updates, dining logistics and WiFi service, the positives generally make it an attractive destination for a relaxing and enjoyable stay in Cancun.
While breakfast offerings at the hotel receive mixed feedback, many guests appreciate the diverse buffet and attentive service. There are, however, concerns about long queues, limited food variety and occasional quality issues with items like coffee and pancakes. Guests find the breakfast generally enjoyable, but logistical challenges and wait times detract from the experience.
Dinner experiences are equally varied. The buffet, although offering a range of options throughout the day, often falls short on flavor and variety. In contrast, the à la carte restaurants receive high praise for their quality and service, particularly White Box, Cocoa, Sisal, Careyes, Alma and Agaves. However, accessing these restaurants can be tricky due to an inefficient reservation system, resulting in long wait times and frustration among guests.
Room reviews are mixed with many praising the spacious, comfortable accommodations and spectacular ocean views. However, the rooms are often described as outdated with issues such as malfunctioning air conditioning, leaky showers and cleanliness concerns. These points significantly impact the guest experience despite the positive aspects of room size and views.
Cleanliness at the hotel is another area of mixed reviews. Public areas and some rooms are noted for being well-maintained with attentive cleaning staff. Yet, there are recurring issues in shared spaces and facilities, such as dirty common areas and inadequate housekeeping services, leading to inconsistent guest satisfaction.
Staff interactions vary with many recognizing the friendly and attentive service from specific employees like Gabriel at the restaurant-buffet and waiters at Las Palmas restaurant. Notably, the concierge staff and bartenders receive high marks for their helpfulness and honesty. However, issues of rudeness and inconsistency in service quality are also reported, affecting overall guest satisfaction.
Free WiFi at the hotel generally fails to meet guest expectations with reports of poor connectivity, limited device access and inconvenient access processes. Despite some positive remarks about WiFi quality in certain areas, widespread dissatisfaction with the internet service is evident.
The spa at Grand Oasis Palm receives positive feedback for its range of services and luxurious facilities, making it a worthwhile and relaxing experience. While some guests noted additional charges for sauna use and occasional discomfort over staff conversations, the spa remains a highlighted feature of the hotel.
The gym is well-equipped and more advanced than typical hotel fitness centers, providing ample space and making it an appealing option for fitness enthusiasts. Despite minor maintenance issues and towel shortages, the gym's overall setup enhances the health and relaxation experience at the hotel.
The pool area is frequently praised for its beauty and spaciousness. The multiple pools, including children’s pools and an infinity pool with a swim-up bar, are well-maintained and provide a relaxing environment. Guests particularly enjoy the poolside bar and customized drinks, adding to the overall enjoyment of the pool facilities.
In summary, Grand Oasis Palm - All Inclusive is favored for its beachfront location, family-friendly environment and a variety of amenities. While it has some areas that need improvement, such as room updates, dining logistics and WiFi service, the positives generally make it an attractive destination for a relaxing and enjoyable stay in Cancun.
Categories
4 Star
Luxury
Beachfront
$
+10
4 Star
AI-generatedThis beachfront hotel offers a 4-star experience with an outdoor swimming pool and fitness center. It is situated in the heart of the Riviera Maya. The hotel is located near Cenote Azul.
$
+3
4 Star
AI-generatedLocated on one of Tulum's nicest beaches, this hotel provides a secluded location with guest rooms that include free WiFi, an on-site restaurant, and Ziggy's Beach Club. The larger pool is a significant advantage, especially when seaweed affects the beach.
$
+5
4 Star
AI-generatedLocated on Playa Santa Pilar, this all-inclusive resort offers a wide range of amenities. Guests can enjoy multiple restaurants, pools, and beach access. It's a great option for families and couples seeking a hassle-free vacation.
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El Cozumeleño Beach Resort - All Inclusive offers a solid four-star experience that is ideal for those seeking rest and relaxation. Guests have appreciated the clean, if somewhat aging, rooms and bathroom facilities. The hotel's pools and gorgeous beach are frequently highlighted as standout features. The quality of food, while good, is noted to have limited buffet options.
The atmosphere and facilities are praised with high-quality drinks and satisfactory amenities contributing to a good overall experience. Despite some mentions of incorrect charges and a few reviews suggesting the hotel might not meet all expectations of a four-star standard, many guests feel it offers great value for the price paid.
The hotel staff is noted for their excellent service, making the stay more enjoyable. Given the reasonable price point, the resort delivers good value and is worth the four-star rating, provided that expectations align with the cost. Returning visitors have indicated their willingness to come back, further suggesting a satisfactory and enjoyable stay.
The atmosphere and facilities are praised with high-quality drinks and satisfactory amenities contributing to a good overall experience. Despite some mentions of incorrect charges and a few reviews suggesting the hotel might not meet all expectations of a four-star standard, many guests feel it offers great value for the price paid.
The hotel staff is noted for their excellent service, making the stay more enjoyable. Given the reasonable price point, the resort delivers good value and is worth the four-star rating, provided that expectations align with the cost. Returning visitors have indicated their willingness to come back, further suggesting a satisfactory and enjoyable stay.
$
+10
4 Star
AI-generatedThis hotel offers a beachfront location and comfortable accommodations. It provides easy access to the beach and water activities. Guests appreciate the family-friendly atmosphere and on-site dining options.
Summary of reviews related to the '4 Star' category
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Hotel Dos Playas Faranda Cancún offers a stay that balances good value for money with serviceable facilities and services. This all-inclusive hotel boasts beautiful surroundings and a beachside location that adds a significant charm to the overall experience. The à la carte restaurants, particularly Thai and Cielito Lindo, stand out for their superior quality and service with specific praise for the chef at Cielito Lindo.
However, some guests find the number of loungers by the pools to be insufficient and while the hotel is rated as a 4-star establishment, some feel that it may not fully meet that standard. The rooms reflect the hotel's age, being described as average and there's a sentiment that the prices do not always align with the level of services offered. Despite these aspects, the good areas and delightful food contribute positively to the stay at this hotel. Overall, the site's natural beauty and certain exceptional services make for a worthwhile visit.
However, some guests find the number of loungers by the pools to be insufficient and while the hotel is rated as a 4-star establishment, some feel that it may not fully meet that standard. The rooms reflect the hotel's age, being described as average and there's a sentiment that the prices do not always align with the level of services offered. Despite these aspects, the good areas and delightful food contribute positively to the stay at this hotel. Overall, the site's natural beauty and certain exceptional services make for a worthwhile visit.
$
+9
4 Star
AI-generatedLocated outside of Playa del Carmen, this hotel provides a tranquil beachfront setting with bungalows. It offers a relaxing escape from the city with personalized service. The hotel's beachfront location and natural surroundings create a unique experience.
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Petit Lafitte Beach Front Hotel & Bungalows offers a superb hotel experience that comes highly recommended by many guests. Described frequently as very good and nice, the hotel has been noted for its clean and well-maintained environment, which adds to its charm. Many guests appreciate the small and intimate nature of the resort, finding it to be exactly what they were looking for in a beach escape. The amenities and services provided align with what one would expect from a four-star hotel, ensuring a comfortable stay. Exceptional service is a standout feature, consistently praised for exceeding expectations. Some reviewers, however, felt that the food quality was more in line with a three-star rating and there were mentions that cleaning should be done daily, rather than only upon request. Overall, Petit Lafitte impresses with its attention to detail and fulfillments of most four-star service promises.
$
+7
Info
Categories
4 Star
Luxury
Sustainability Journey
$
+4
4 Star
AI-generatedLocated near Chankanaab Park, El Cid La Ceiba Beach offers comfortable accommodations and various amenities. Guests can enjoy a private beach, a pool, and on-site dining. It's a great option for families and couples seeking a relaxing vacation.
$
+2
4 Star
Summary of reviews related to the '4 Star' category
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Oasis Palm - All Inclusive offers a noteworthy experience with some high points and limitations. Despite some reviews questioning its four-star rating and the overall value for money, the hotel features very good services and facilities that are often described as pleasant and clean, aligning well with what one would expect from a four-star hotel. The quality of food is commendable for this category and the location adds to its appeal.
However, some guests have expressed dissatisfaction with their experience, citing issues like early morning maintenance, an impression that the infrastructure cannot handle full occupancy and a perception of poor customer service. Additionally, there are mentions of staff asking for tips and some rooms needing updates. Despite these drawbacks, some believe it maintains the standard of a four-star hotel with excellent facilities and a high cost-performance ratio.
In summary, while delivering a good four-star experience in many aspects, Oasis Palm shows areas needing improvement to fully meet the expectations set by its advertised rating.
However, some guests have expressed dissatisfaction with their experience, citing issues like early morning maintenance, an impression that the infrastructure cannot handle full occupancy and a perception of poor customer service. Additionally, there are mentions of staff asking for tips and some rooms needing updates. Despite these drawbacks, some believe it maintains the standard of a four-star hotel with excellent facilities and a high cost-performance ratio.
In summary, while delivering a good four-star experience in many aspects, Oasis Palm shows areas needing improvement to fully meet the expectations set by its advertised rating.
$
+5
4 Star
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Cielo Maya Beach Tulum is a beautiful and tranquil hotel with a lovely little beach. The facility is exceptional and the rooms are clean, making it a very good choice for travelers especially considering it is a 4-star hotel. Despite some guests finding the food less than impressive and having difficulty accessing the hotel, most were very happy with their stay and found the staff to be superb. However, a few guests felt that the hotel was overpriced and not worthy of a four-star rating. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation.
$
+12
Info
Categories
4 Star
Pool
Outdoor Pool
All-Inclusive Packages
$
+4
4 Star
AI-generatedLocated on a peaceful part of the island and has spacious guest suites decorated in a traditional Mexican style. The suites feature air conditioning and balconies with ocean or garden views. Bathrooms are fully equipped with toiletries and fluffy robes.
$
+7
Info
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Alquimia Hotel Boutique in Tulum offers a delightful blend of tranquility, charm, and convenience, providing guests with an exceptional beachfront experience. Positioned directly on the mesmerizing sands of Tulum Beach, the hotel presents a serene retreat with direct beach access. The peaceful location offers easy walking distance to nearby dining and nightlife, maintaining a balance between relaxation and local exploration. The beach club enhances guest enjoyment with comfortable loungers set against stunning ocean views.
Guests often commend the hotel's culinary offerings, with breakfast noted for its tasty quality, particularly the eggs rancheros. Despite a late start and some comments on limited variety and higher pricing, the overall dining experience is praised for delicious dishes and excellent service. Dining options include a beachfront setting that adds to the ambiance, although the restaurant closes early.
Alquimia's accommodations are celebrated for their rustic charm, offering unique elements like straw roofs and outdoor bathrooms. The rooms, although compact, are creatively decorated, providing clean and comfortable settings with breathtaking ocean views. Despite minor issues like noise and aging amenities, the beach-side access and inviting atmosphere create a distinctive, relaxing stay.
The hotel staff is frequently highlighted for their exceptional service, contributing significantly to guests' positive experiences. Team members are known for their friendly, accommodating nature, notably going above and beyond to ensure satisfaction.
WiFi connectivity varies, with strong service at the beach yet inconsistent performance in some rooms. The inviting pool and additional amenities, including a spa and beachfront restaurant/bar, cater to leisure and convenience seekers.
The beach at Alquimia Hotel Boutique garners high praise for its natural beauty and tranquility. Providing comfortable lounging options, the beach serves as a peaceful escape with superb scenery. The hotel's romantic ambiance, complemented by thoughtful gestures and cozy accommodations, makes it an attractive choice for couples. Additionally, the pet-friendly environment adds to the hotel's charm, welcoming furry companions with open arms.
Overall, Alquimia Hotel Boutique presents a captivating choice for those seeking a harmonious blend of relaxation, scenic beauty, and proximity to Tulum's vibrant culture.
Guests often commend the hotel's culinary offerings, with breakfast noted for its tasty quality, particularly the eggs rancheros. Despite a late start and some comments on limited variety and higher pricing, the overall dining experience is praised for delicious dishes and excellent service. Dining options include a beachfront setting that adds to the ambiance, although the restaurant closes early.
Alquimia's accommodations are celebrated for their rustic charm, offering unique elements like straw roofs and outdoor bathrooms. The rooms, although compact, are creatively decorated, providing clean and comfortable settings with breathtaking ocean views. Despite minor issues like noise and aging amenities, the beach-side access and inviting atmosphere create a distinctive, relaxing stay.
The hotel staff is frequently highlighted for their exceptional service, contributing significantly to guests' positive experiences. Team members are known for their friendly, accommodating nature, notably going above and beyond to ensure satisfaction.
WiFi connectivity varies, with strong service at the beach yet inconsistent performance in some rooms. The inviting pool and additional amenities, including a spa and beachfront restaurant/bar, cater to leisure and convenience seekers.
The beach at Alquimia Hotel Boutique garners high praise for its natural beauty and tranquility. Providing comfortable lounging options, the beach serves as a peaceful escape with superb scenery. The hotel's romantic ambiance, complemented by thoughtful gestures and cozy accommodations, makes it an attractive choice for couples. Additionally, the pet-friendly environment adds to the hotel's charm, welcoming furry companions with open arms.
Overall, Alquimia Hotel Boutique presents a captivating choice for those seeking a harmonious blend of relaxation, scenic beauty, and proximity to Tulum's vibrant culture.
Categories
4 Star
Beach
Dog Friendly
Dogs Stay Free
Categories
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