InfoSummary of reviewsCrisol Mesón del Cid, located in the heart of Burgos, offers an exceptional stay characterized by its strategic position, comfortable accommodations and quality services. Nestled steps away from the magnificent Burgos Cathedral, the hotel provides breathtaking views and easy access to the historic old town with its array of restaurants, bars, shops and cultural landmarks. This prime location is particularly convenient for those on the Camino de Santiago and despite its central setting, the environment remains peaceful and quiet.
Guests consistently praise the breakfast experience, noting the extensive, varied buffet that caters to diverse tastes and dietary needs. The inclusion of fresh Spanish dishes, bread and pastries, coupled with the stunning view of the cathedral from the breakfast room, adds to the charm. Friendly staff further enhance the dining experience, even though occasional delays in replenishing items and perceived pricing issues were mentioned.
The dinner service, when available, receives high marks for quality, though frequent closures of the restaurant without prior notice have disappointed some guests. Nevertheless, helpful front desk staff provide excellent recommendations for nearby dining options, ensuring guests can still enjoy good meals.
Reviews consistently applaud the spacious, comfortable rooms, many of which offer memorable cathedral views. The rooms are clean, well-maintained and decorated in a charming medieval style. Some minor issues such as dated furnishings and occasional maintenance concerns do appear, but they do not overshadow the overall positive experience. The hotel's location in a quiet, car-free area adds to its tranquility.
Cleanliness is a hallmark of the hotel with guests frequently noting the spotless rooms and common areas. The friendly and professional staff receive widespread praise for their hospitality, attentiveness and willingness to go above and beyond to ensure a pleasant stay.
Free wifi is generally reliable and sufficient for most needs, including video conferencing, although a few guests reported instances of weak or slow connectivity. Parking facilities are secure and convenient, though some guests find the spaces tight and the additional fee a bit high. However, detailed parking instructions and the presence of nearby public parking options ease these concerns.
Families find the hotel particularly accommodating with spacious family rooms and friendly service enhancing the experience. The playground and family-friendly amenities make it a suitable choice for those traveling with children, despite minor accessibility issues with strollers.
The hotel's proximity to various nightlife options makes it appealing for those looking to explore local bars and clubs, yet the quiet setting ensures a restful stay. Comfortable beds further contribute to a good night's sleep, although occasional issues with mattress firmness and bed separation were noted.
Overall, Crisol Mesón del Cid delivers a delightful experience well within its three-star rating, balancing historical charm with modern comforts, exceptional views and dedicated service. This combination ensures a memorable stay for travelers seeking both convenience and character. Show more
InfoSummary of reviewsAC Hotel Burgos by Marriott enjoys an exceptional location in the heart of Burgos, making it an ideal base for exploring the city's historic attractions, including the iconic Burgos Cathedral, vibrant old town and picturesque Arlanzón River. The hotel is set in a tranquil yet central environment, providing guests with a quiet retreat free from traffic noise. The location's walking distance to bars, restaurants and the Espolón promenade further enhances its appeal.
Guests frequently commend the breakfast offerings for their extensive variety and high quality. The well-organized and spacious breakfast room, along with friendly and attentive staff, contributes to a pleasant dining experience. Despite occasional critiques about limited hot items and specific dietary options, the general feedback is overwhelmingly positive.
The dinner service, however, presents a mixed picture. While some guests enjoyed dishes like Castilian garlic soup, others found the food mediocre and expensive. Service issues, such as slow bar service and limited vegetarian/vegan options, have been noted. The restaurant's inconsistent operating hours and the absence of room service due to COVID-19 further detracted from the dining experience.
Rooms at the hotel are generally praised for their modern design, spaciousness and cleanliness. Guests appreciate the comfortable beds, sizeable bathrooms and amenities such as quality sheets, towels and complimentary water and coffee. Some rooms offer scenic views of the river or cathedral, enhancing the overall experience. Minor complaints include issues with room size, insufficient lighting in bathrooms and occasional lapses in soundproofing.
Cleanliness stands out as a significant highlight with the hotel consistently described as very clean and well-maintained. The staff's friendliness, professionalism and helpfulness receive high marks with specific team members often noted for their exceptional service. While there were some minor issues like slow maid service, the overall impression of the staff remains positive.
The Wi-Fi service at the hotel is reliable for many guests, though some experienced slow speeds and unstable connections. Parking is another area with mixed feedback; while convenient for smaller vehicles, the narrow, steep entrance poses a challenge, especially for larger cars. The parking fee is also considered high by some guests.
The hotel's proximity to Burgos' nightlife offers convenience for those wishing to explore the local scene, although some noise can occasionally be heard from nearby nightclubs. The windows, however, are effective in minimizing noise, ensuring a restful stay.
Beds generally receive positive reviews for comfort, though some guests reported issues with noise and mattress quality. The hotel's four-star rating is questioned by some visitors who felt that certain amenities and services did not meet the expected standards. Accessibility within the hotel is good, but the challenging parking garage detracts from the overall experience for those with specific accessibility needs.
In summary, AC Hotel Burgos by Marriott is a well-regarded hotel that offers clean, comfortable accommodations in a prime location with standout breakfast service and friendly staff, though it has room for improvement in dining options, Wi-Fi consistency and parking facilities. Show more
