InfoSummary of reviewsNovotel Kochi Infopark has received generally positive reviews, positioning itself as a commendable choice for a variety of travelers. The hotel's prime location in the heart of Cochin, close to Infopark, is particularly convenient for business travelers, offering both tranquility and easy access to shopping areas and restaurants. Its serene setting, away from the city's hustle and bustle, adds to its appeal.
Guests have praised the breakfast at Novotel Kochi Infopark, enjoying a good selection of healthy food and ethnic cuisines, particularly noting the variety and quality of the spread, as well as the attentive staff. Dinner experiences were also positive overall with mentions of delicious food and supportive service, although some guests felt that the buffet lacked the expected wow factor.
The rooms at Novotel Kochi Infopark are frequently described as spacious, clean and comfortable, contributing to a pleasant stay. Modern amenities and well-maintained facilities are appreciated, though some minor issues like maintenance lapses were noted. Cleanliness across the hotel is generally good with rooms and facilities kept neat and tidy, although occasional housekeeping inconsistencies were reported.
The staff at Novotel Kochi Infopark stand out for their friendliness and professionalism. Guests commend the cooperative and helpful nature of the team, enhancing the overall positive experience. Despite some comments on understaffing and slow service, the general sentiment towards the staff remains highly favorable.
Though the hotel offers free WiFi, guests have experienced varying levels of satisfaction with the service, pointing out occasional network issues. The spa services are well-liked, receiving praise for facilities and quality, despite some guests finding the spa conditions less than ideal at times.
The rooftop swimming pool receives favorable reviews for its atmosphere and cleanliness, though there were occasional mentions of cleanliness issues. Parking was a point of concern due to limited space and congestion, making it difficult for some guests to park their vehicles comfortably.
For families, Novotel Kochi Infopark is a welcoming destination, offering amenities such as baby cots and accommodating staff, making it a relaxing choice for those traveling with children. The hotel also caters effectively to business travelers with its business-class amenities and facilities.
Overall, Novotel Kochi Infopark is a well-recommended hotel that balances a mix of convenience, comfort and good service, making it suitable for various types of travelers, despite some areas for improvement. Show more
