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Summary of reviewsFour Points by Sheraton Kochi Infopark offers a serene and convenient retreat, particularly favorable for those with business commitments at Infopark or those seeking a tranquil escape. Guests appreciate its beautiful, quiet surroundings, easy-to-use facilities, and comfortable accommodations. The hotel's location ensures a calm atmosphere, free from heavy traffic, while still providing picturesque views and a commendable breakfast spread.
The breakfast offerings are widely praised for their diversity, flavor, and quality, featuring both Indian and continental options along with dedicated egg and dosa stations. Guests commend the attentive and courteous service, with breakfast chefs contributing to a delightful morning experience. Despite occasional crowding during peak times, the breakfast experience is memorable and celebrated for its dedication to guest satisfaction.
Dinner at the hotel is equally impressive, with an excellent multi-cuisine buffet that caters to diverse tastes. Guests have noted the amazing variety and quality, particularly highlighting the special occasion buffets, such as New Year's, which stand out for their outstanding offerings.
Rooms are generally well-received for their spaciousness, cleanliness, and comfort. Many guests note the well-equipped nature of the accommodations, enhanced by late checkout options and good city views. While some found room sizes smaller than expected and reported occasional issues with showers and bathroom cleanliness, the overall feedback indicates that the rooms contribute positively to the hotel experience.
Cleanliness throughout the hotel receives mixed reviews. Although most guests praise the cleanliness of the rooms and public areas, such as the lobby and dining facilities, some concerns have been raised regarding bathroom conditions and specific room elements. Despite these few criticisms, the majority highlight the hotel’s clean and well-maintained environment.
The staff at Four Points by Sheraton Kochi Infopark are frequently lauded for their exceptional service and attentiveness. Reviews emphasize their friendliness, courtesy, and willingness to go above and beyond for guests. Individual staff members receive special mentions for their outstanding assistance, contributing to a warm and welcoming hospitality experience.
Overall, Four Points by Sheraton Kochi Infopark is well-regarded for its relaxing atmosphere, delightful culinary offerings, comfortable accommodations, and outstanding staff service, making it a recommended choice for visitors to Kochi.
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