InfoSummary of reviewsSurabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya. Show more
InfoSummary of reviewsMy Studio Hotel City Center in Surabaya enjoys a strategic location close to the Gubeng train station, making it an ideal choice for travelers needing quick transit or wishing to explore regional attractions like Mount Bromo. Guests appreciate its central position, affordability, and proximity to dining and shopping options, making it a convenient hub for city adventures or a leisurely stopover.
The hotel provides a complimentary breakfast, which, though simple with offerings such as toast and coffee, aligns with the expectations of a budget-friendly stay. The breakfast may not satisfy those accustomed to a heartier spread, but it is a valued inclusion for many looking to start their day economically.
Rooms at the hotel draw mixed reviews, praised for spaciousness and particularly for comfortable beds that offer privacy and relaxation, thanks to the capsule-style design. However, some issues are noted with cleanliness in shared facilities and variability in room sizes, which may affect guest comfort for those staying longer or traveling with more luggage.
Cleanliness standards vary, with dormitories generally kept tidy, providing a quiet environment for rest. However, the bathroom facilities tend to disappoint many guests due to inadequate maintenance, with frequent reports of outdated amenities and insufficient cleanliness.
A standout feature of the hotel is its staff, renowned for their helpfulness, friendliness, and effective communication, including in English, which significantly enhances the guest experience. The positive interactions with the staff often outweigh other shortcomings of the property.
Overall, the comfort of the beds, coupled with the friendly service and prime location, leaves many guests with a favorable impression, making My Studio Hotel City Center a solid choice for travelers seeking affordable accommodation near the heart of Surabaya. Show more
